Purchases at Temu with cashback in Switzerland
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added, or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Reviews on Temu (405)
Therefore, we publish only our customers' reviews.
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The delivery was good. But the product was inadequate. The quality of the decorative items was stinking plastic. There was no product description, no width or length. They were deceiving me with pretty pictures. I'm disappointed with the website.
Good day!
I'm sorry you were disappointed with your purchase :(
Questions about the quality of the product, its description, or whether it meets expectations are resolved directly by the Temu store, so we recommend contacting their support service.
If you have any questions specifically about cashback, please contact us, we will be happy to help.
Great, but it's a shame that the funds arrive months later ^,^
Greetings!
Thank you for your comment :)
We understand that the wait may not be pleasant. Cashback is credited only after the store confirms your order - this is a standard procedure for all partners.
You can view the average confirmation time on the store page, as well as in your order details in the "My Cashback" section.
If you have any questions, we are always here and will be happy to help ❤️
There hasn't been an increased cashback multiplier for 3 months, which was valid for the 1st order.
Good day!
Temu is a relatively new store on our service, and increased cashback is usually accrued for attracting a new user.
Partner percentages and terms may change. As soon as the opportunity arises, we will definitely please you with "Hot Cashback" ;)
Please note that you need to order through the website, not the app. I did not receive any cashback, but I was given a small compensation from Letyshops.
Good day!
Indeed, Temu transfers rewards exclusively for purchases made on the store's website, which opens after switching from LetyShops.
If you switch from the site to the Temu app, the cashback will not be credited.
To avoid such situations, please pay attention to the store terms and conditions before making a purchase.
