Purchases at MAUDAU UA with cashback in Belgium
Зверни увагу!
- Кешбек не нараховується за гуртові замовлення (як визначити гурт можна дізнатися у таблиці).
- Заборонені будь-які маніпуляції з метою обійти умови магазину щодо виплати комісії (дроблення гуртових замовлень тощо).
- Замовлення можуть бути розділені або об'єднані, згідно з наявністю товарів на складах.
- Кешбек не нараховується замовлення, оплачені карткою з функцією кешбеку (наприклад, Монобанк, А-Банк, Спортбанк тощо). Ця умова діє на період промо MAUDAU і даних банків.
- Кешбек не нараховується за замовлення з промокодами.
- Максимальна сума кешбеку за одне замовлення - 400 грн (без врахування програм лояльності LetyShops та Гарячого кешбеку).
- Відразу після оформлення замовлення сума кешбеку може показуватися некоректно. При підтвердженні замовлення суму кешбеку буде змінено відповідно до зазначеної ставки.
- Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті з чеком від MAUDAU. Заявки без цих даних будуть відхилені.
Reviews on MAUDAU UA (143)
Therefore, we publish only our customers' reviews.
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ppc store, there are no questions for Letyshops, the MAUDAU service is below the plinth
Congratulations, Diana!
Thank you for your review and feedback.
We apologize for the inconvenience caused with your order. We understand your frustration and dissatisfaction with the situation.
We will do our best to correct our mistakes and improve the service. We are very sorry that you were not satisfied. We hope that in the future we can correct your impression and provide you with a better experience.
MAUDAU UA store
I do not advise. I received the wrong product that I ordered, it's a pity that I opened the packaging and cannot return it, it is impossible to view the orders made in my personal account
Continuation of the story about my orders, I chose the product and ordered it on the website, a week later they call that my order cannot be fulfilled, because the product I ordered is not available, although the website says "in stock" twice in a row. I do not recommend!!!
Congratulations, Tatyana :)
Thank you for your feedback :)
Please excuse the fact that you received the wrong perfume that you ordered :(
Also, thank you for the time spent on the phone conversation :)
We hope that a small bonus in the form of a discount for the next order will be useful to you and will be able to correct negative impressions :)
Have a nice and peaceful day :)
MAUDAU UA store
I do not recommend the store. The overall rating of 3+ is definitely overrated. No order is fulfilled on time or at least in full. Constant confusion with product availability. Orders are collected sometimes for weeks. Applications for cashback are rejected even if all the rules are followed.
Good afternoon, Maxim :)
Thank you for your feedback and apologies for the delay in shipping some of your orders :)
We are very grateful that you took the time to talk to us and gave us the opportunity to agree on the situation :)
Cashback is not charged for bulk orders, you can find detailed conditions on the website: https://letyshops.com/ua :)
We hope that a small bonus in the form of a discount for the next order will be able to correct the negative impression and we will see you again as a Guest of the market of important items :)
I wish you a peaceful and beautiful day!
Used to be a favorite. After the partnership with Silpo, reviews are spinning, bad comments are being deleted, prices are flying into space... now it is far from the best marketplace. I make the last purchase and delete it
Good afternoon, Artem :)
Thanks for your informative review :)
I apologize for the inconvenience caused during your cooperation with our market :(
Your reviews, which you left on the market's website, have been published :)
Our team is constantly working to improve the functionality of our site and pricing policy to provide the best experience for our guests. Your comments are very important to us and will help us improve our service :)
I hope that a small bonus will be able to correct the negative impression and we will see you again as a guest of the market of important things :)
Victoria - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
The store is gradually going down the drain. They have collected a lot of unnecessary goods in it - smartphones, furniture, etc. But orders have started to be sent with a very big delay. One recent order was received after 2.5 weeks. And the "normal" delivery time has become 5-10 days, although the website promises 2-3 days (earlier, most often, it was 1, sometimes 2 days). Well, and the prices are catching up with other stores, which also does not stimulate making orders as before. Support also cannot always explain clearly. The review turned out to be quite large - it's just that lately it's boiled over. The only thanks are for the food that the cat and the cat eat with pleasure, and in other places I could not find it. But, again, its delivery takes at least a week.
Review 2
A little more than a month has passed since the previous review, and it has become even worse. For the review from July 27 - a week and a half have passed, it has not been received. In addition, a new "trick" has appeared - allegedly, the goods from the supplier arrived with damage. Moreover, these were food products, cat food, and industrial goods. If you want, wait for the next delivery, if not, we will send without them. This is for a paid order, you need to wait an unknown amount of time. In addition, in this case, the bank cancels the cashback accrued for the order (thus, at least 400 hryvnia is lost for several orders). From the support you can only hear that "this should not be". This is understandable, but is the store doing anything to fix it? If there is not enough staff, you need to recruit people. And then when registering, they write that the shipment is in 1-2 days, but in fact - at least a week, and often longer (the record was 2.5 weeks). You can write more a lot, but I don’t want to waste time - anyway, no improvement is expected.
Good day, Alexander!
Thank you for sharing your experience.
We apologize that you are experiencing such problems with your orders.
Thank you for taking the time to discuss the situation on the phone.
Our team is actively working on technical updates to improve the speed and quality of shipments, so we hope that in the future we will have a chance to show you a better level of service, and a small bonus in the form of a discount for the next order will be able to correct negative impressions.
Have a nice and peaceful day!
service@maudau.com.ua
0 800 75 83 68
The store is not interested in customers at all
Congratulations, Mykola :)
Please excuse your dissatisfaction, your feedback is extremely important to us and we want to make it right :)
We always value every guest and strive to provide the highest quality of service and products :)
Unfortunately, I could not contact you by phone to resolve your issue, please write to us in Viber - tinyurl.com/ke4dbxy9 or Telegram - t.me/MAUDAUOKK_bot - and I will do my best to help and fix situation :)
I wish you a peaceful and good day!
Karina - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
The order was made on 14.06, already on 28.06, they feed every 2 days "we will send it in a few days". Parcels arrive faster from China. And so every order. I recommend it only if you are ready to wait about a month for your order.
Good afternoon, Tatiana :)
First of all, I apologize for the delay in the delivery of your order, it shouldn't be :(
Our team is actively working on improving our shipping processes to avoid similar situations in the future :)
I will do my best to ship your order faster :)
I hope that a small bonus will be able to correct the negative impression and we will see you again as a Guest of the market of important things :)
I wish you a peaceful and good day!
Victoria - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
The store is not interested in customers at all, declaring wholesale for 5 bottles of wine is nonsense!!! If you do not charge cashback for wholesale, then make wholesale prices, and the prices are not the most profitable for you!
Congratulations, Yuri :)
Unfortunately, it was not possible to contact you by phone :(
I apologize for the inconvenience caused when creating your order :(
Please note that when placing an order at Letyshops, wine in the amount of 5 units or more is considered a bulk order. You can find detailed conditions on the website: https://letyshops.com/ua :)
If further comments or problems arise - please write to Viber - tinyurl.com/ke4dbxy9 or Telegram - t.me/MAUDAUOKK_bot - we will do our best to help and correct the situation!
Victoria - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
very interesting, but it is not clear, I placed an order on 31.05, and the payment came immediately, a letter from Maudau that they have a delay with the goods, 03.06 a message that the payment went through today and a letter that you will receive the parcel soon, what kind of incomprehensible transactions?
Good afternoon, Alina :)
Thank you for your feedback and taking the time to talk :)
I hope I've helped you understand why you were notified twice about your order :)
I will be very happy to see you as our guest again :)
Have a nice and peaceful day!
Victoria - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
I placed an order on 05/16/24, and it was sent only on 05/23/24. The prices are also not the lowest.
Good afternoon, Eduard :)
Thank you for your feedback and sorry for the delay in sending your order :)
I am very grateful for the time spent in the conversation and the opportunity to agree on the situation :)
I hope that a small bonus will be able to correct the negative impression and we will see you again as a guest of the market of important things :)
I wish you a peaceful and beautiful day!
Karina - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
Indeed, there are some problems with delivery, it's just that the prices are good on the website, the selection is also very large. Everything always comes very nicely packaged. In addition, some protocol codes are always sent to Viber. With which it is even more profitable to order.
Thank you for the kind words!
