Purchases at MAUDAU UA with cashback in Belgium
Зверни увагу!
- Кешбек не нараховується за гуртові замовлення (як визначити гурт можна дізнатися у таблиці).
- Заборонені будь-які маніпуляції з метою обійти умови магазину щодо виплати комісії (дроблення гуртових замовлень тощо).
- Замовлення можуть бути розділені або об'єднані, згідно з наявністю товарів на складах.
- Кешбек не нараховується замовлення, оплачені карткою з функцією кешбеку (наприклад, Монобанк, А-Банк, Спортбанк тощо). Ця умова діє на період промо MAUDAU і даних банків.
- Кешбек не нараховується за замовлення з промокодами, не опублікованими на сайті LetyShops.
- Максимальна сума кешбеку за одне замовлення - 400 грн (без врахування програм лояльності LetyShops та Гарячого кешбеку).
- Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті з чеком від MAUDAU. Заявки без цих даних будуть відхилені.
Reviews on MAUDAU UA (92)
Therefore, we publish only our customers' reviews.
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The order was made on 14.06, already on 28.06, they feed every 2 days "we will send it in a few days". Parcels arrive faster from China. And so every order. I recommend it only if you are ready to wait about a month for your order.
Good afternoon, Tatiana :)
First of all, I apologize for the delay in the delivery of your order, it shouldn't be :(
Our team is actively working on improving our shipping processes to avoid similar situations in the future :)
I will do my best to ship your order faster :)
I hope that a small bonus will be able to correct the negative impression and we will see you again as a Guest of the market of important things :)
I wish you a peaceful and good day!
Victoria - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
The store is not interested in customers at all, declaring wholesale for 5 bottles of wine is nonsense!!! If you do not charge cashback for wholesale, then make wholesale prices, and the prices are not the most profitable for you!
Congratulations, Yuri :)
Unfortunately, it was not possible to contact you by phone :(
I apologize for the inconvenience caused when creating your order :(
Please note that when placing an order at Letyshops, wine in the amount of 5 units or more is considered a bulk order. You can find detailed conditions on the website: https://letyshops.com/ua :)
If further comments or problems arise - please write to Viber - tinyurl.com/ke4dbxy9 or Telegram - t.me/MAUDAUOKK_bot - we will do our best to help and correct the situation!
Victoria - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
very interesting, but it is not clear, I placed an order on 31.05, and the payment came immediately, a letter from Maudau that they have a delay with the goods, 03.06 a message that the payment went through today and a letter that you will receive the parcel soon, what kind of incomprehensible transactions?
Good afternoon, Alina :)
Thank you for your feedback and taking the time to talk :)
I hope I've helped you understand why you were notified twice about your order :)
I will be very happy to see you as our guest again :)
Have a nice and peaceful day!
Victoria - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
I placed an order on 05/16/24, and it was sent only on 05/23/24. The prices are also not the lowest.
Good afternoon, Eduard :)
Thank you for your feedback and sorry for the delay in sending your order :)
I am very grateful for the time spent in the conversation and the opportunity to agree on the situation :)
I hope that a small bonus will be able to correct the negative impression and we will see you again as a guest of the market of important things :)
I wish you a peaceful and beautiful day!
Karina - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
Indeed, there are some problems with delivery, it's just that the prices are good on the website, the selection is also very large. Everything always comes very nicely packaged. In addition, some protocol codes are always sent to Viber. With which it is even more profitable to order.
Thank you for the kind words!
This is some trash! I placed an order on May 7, the goods were needed in the maternity ward, I called today on the 18th and the order is still being collected, I had to give up already, because I will have time to give birth and be discharged, and such necessary things will still be on the way, I will have to buy them in the nearest store, because there is no way to wait! !! I was very upset, I would have known that it would be like this, I ordered everything from Eve a long time ago..
Good afternoon, Julia :)
Thank you for your feedback and time spent in our dialogue :)
First of all, please forgive me for the inconvenience and delay in sending the order, it is very unfortunate that you had to refuse the goods because of this :(
Indeed, we are currently experiencing a delay in shipping in stock :(
Our team is actively working on technical updates to improve the speed and quality of shipments, so I hope in the future we will have a chance to show you a better level of service :)
I hope that a small bonus will be able to correct the negative impression and I will see you again Guest of the market of important things :)
Karina - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
Scammers! Order from them only with cash on delivery!!! I placed an order for 2,586 hryvnias on April 30. Received on May 9 for 79 hryvnias and with a receipt for the entire order. They still can't return the money, because it seems like a lot of work to review the cameras that were put in the warehouse. And they play football all this time ... order 6009864
Good afternoon, Elena :)
Thank you for your feedback and please excuse the inconvenience :(
I apologize for the delay in resolving the issue
The funds have already been returned to your account :)
Olena, I am very sorry that such a situation happened, it is our fault and it should not be like this, every guest should always receive all their orders in a complete set :)
And every guest's issue should be resolved promptly and without any delays. For my part, I will do everything possible to prevent such situations from happening again. I will be glad if you continue to be a guest of our market and I will be glad to see your new orders :)
Have a nice day and a peaceful sky above your head!
Daria - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
Terrible delivery! I have been waiting for an order for 6 days!!! I contacted the support service twice, there was no reaction... the order is really important, because there are children's products that are already very necessary. I put 2 stars only because the prices at Maudau are really different from other stores (at Maudau it is much cheaper), but the wait and their inaction complaints are terrible
Good afternoon, Christina :)
Thank you for your honest feedback :)
We apologize for the long wait for your order, it shouldn't be :(
Our team is actively working on technical updates to improve the speed and quality of shipments :)
Unfortunately, it was not possible to contact you by phone, to solve your question, please write to us in Viber - tinyurl.com/ke4dbxy9 or Telegram - t.me/MAUDAUOKK_bot - we will do our best to help and correct the situation!
Victoria - Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
The store seems to be still in the configuration stage, so there are some flaws in the system. Although support works and promises to fix everything, and fixes it. Also, if waiting for an order is not critical, then you can order at a good price, with free courier delivery (if there is a promotion) and everything is nicely packed. suits me :)
Thank you for taking the time to share your impressions! =)
This is the third time the delivery has been postponed without warning. The care service calls the quality control department and still there is no delivery without warning. They probably pack it so well that they can't deliver it in four days
Good afternoon, Maria :)
Thank you for your feedback and once again sorry for the inconvenience caused by the delay in shipping your order :(
I personally want to thank you for taking the time to talk to me on the phone and give me the opportunity to correct the situation :)
Our team is actively working on technical updates to improve the speed and quality of shipments, so I will be very happy to see you as our guest again :)
Have a nice and peaceful day :)
Karina Quality control service specialist
service@maudau.com.ua
0 800 75 83 68
Fat unit. If I could, I would give it a minus 10. By the way, my reviews are never published after being checked by a moderator. They constantly miss delivery deadlines! The goods are constantly out of stock - you place an order, pay and some of the ordered goods are always missing. The money is not returned immediately. You write to the chat and you hang around for 20 minutes, they end the chat without permission without resolving the issue. You received an SMS with information about delivery today, you write at 20.00 with the question “where is my order?” And the answer is “wait for tomorrow.” And this is already the third day of waiting. No one will call and notify that the order is being transferred to another date. People, order from another store! Take care of your nerves! You can order conveniently and quickly in Eva!
Good day, Love :)
Thank you for your honest feedback and sorry for the inconvenience that happened during the order :(
I am grateful for the time spent in the conversation and the opportunity to agree on the situation :)
I hope that all further online purchases will be only with a positive experience :)
I will be very happy to see you as our guest again :)
Victoria - MAUDAU quality control service specialist
service@maudau.com.ua
0 800 75 83 68
