An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
Today is the second time I ordered from this store. And the second time the cashback was not credited.
Good afternoon, Elena!
Thank you for your feedback. Please do not be upset. To resolve this issue, we have created a request through the "Help" section of your personal account. We will be happy to sort this out and help you in this situation.
You can also write to us if you have any questions. Have a nice day!
Sincerely,
LetyShops team
They do not confirm the cashback, although the deadline has passed, 8 items arrived instead of the 12 paid for, the store returned the money, but I had to correspond with them for a long time about this, although I paid for the order insurance. I wrote an appeal for cashback, but somehow nothing intelligible in response either...
Hello, Love!
Indeed, the maximum time for confirming your order has already passed. Most likely, the delay in confirmation is due to the fact that the order was not fully redeemed.
We ask you to wait until 25.01, if the order status does not change, the manager with whom you are corresponding in the request will contact you and try to resolve the issue in your favor.
We hope for your understanding. If you have any questions, please write.
Have a good day!
Sincerely,
LetyShops team
Large selection. Promotions, sales, sometimes free deliveries. Delivered to your home by courier within 2-3 weeks. The quality is normal for China, but you can also get defective items. The biggest MINUS is that it is impossible to guess the size!!! The size chart for each item is different, and it is crooked and does not correspond to the item. Items come in either the right size, or two or three sizes larger or smaller! You buy blindly and wait to see if the item will suit you. I will not buy here again.
Good quality, arrived ahead of schedule.