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Cashback from the order of March 14 was credited to the balance on May 7, almost 2 months, which is one time longer. Damage. No complaints to the store, I always had everything on top, a bunch of gifts, which is very nice.
Hello!
Olena, everything is correct. Cashback is credited to the balance within 60 days after the purchase :)
Sincerely,
the LetyShops team
Order completed, cash back was not confirmed. More than a month has passed.
Hello!
Cashback will be credited to the balance within 60 days :)
During this time, the partners will process the information and pass it on to us.
Sincerely,
the LetyShops team
The item was received quickly enough but nothing is displayed, even while waiting a long time has passed. There are no problems with the rest of the shops and pharmacies.
Good day!
Alena, to resolve the issue with cashback, we created an appeal to the care service. Unfortunately, no response was received. You can write to the manager via mail or the "Help" section of your personal account.
Sincerely,
LetyShops team
Several times I made an order in Eva, and always the store employees only discovered for 3-4 days that some item was not in stock. Keshkek was not displayed at the same time. It takes a very long time to collect and ship. I understand that the quarantine is now and there are delays. But to place an order on 17.04, and to receive on 28.04 is a long time.
Good day!
Alena, if the cashback is not recorded in your personal account, then we did not receive information on the order :( Several factors can affect the loss, including: the work of third-party browser extensions (for example, ad blockers), transition to other pages during checkout, click on advertising banner We are always ready to understand in detail and help in the "Help" section of your account.
Sincerely,
LetyShops team
I took the goods. Everyone is satisfied.
Placed an order. But it is not even in the expected ones. The order was delivered by courier, everything was well packed. But the meaning of the cashback if it is not credited
Good afternoon, Ella!
Created an appeal to the care service to sort out the issue. You will find it in the "Help" section. To do this, you need to use the browser version of the site.
Looking forward to your reply :)
Sincerely,
LetyShops team
My cashback has not yet been credited to the balance, 1.5 months have passed, and it is still expected. I saw that bloggers are more likely to be credited to the balance than expected in the summer !!!! and Eve, 2 days later an order was made in Sasha, but other stores have long been included. Solve this question!
Congratulations, Olena!
Cashback in Eva is credited within 2 months. This information is published on the store page.
The bonus is confirmed as soon as we receive information from partners. Its transfer does not depend on who makes the purchase :)
Sincerely,
the LetyShops team
It's good that I read the reviews after, because I probably wouldn't have ordered :) I want to share my experience, because everything went well for me! 10.04 made an order 13.04 received an SMS that the shipment was sent 15.04 picked up at the post office I did not communicate with any of the employees, did not call the hotline. Everything was available, as everything came (also perfectly packed). And I ordered a lot: and household chemicals, and hygiene products, and cosmetics. The only thing that worries me is that the cashback didn't even show up in anticipation (I paid for everything at once). But, as far as I understand, this question is no longer up to the store, but to the LetyShops service itself. Good luck shopping! :)
Hello!
Thank you for sharing your shopping experience at Eva UA :) We are glad you are satisfied.
To resolve the issue of cashback, created a request to the care service. The manager will contact and help.
Sincerely,
the LetyShops team
Very happy with the purchase, ordered an electric toothbrush, all the checks and all the coupons were given to me and delivery is fast, and paid for delivery, here I am just delighted. I will always order here now. Thank you)