Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
Small amounts are confirmed and credited to the account very quickly, a month maximum. But large sums are waiting for a long time. I had to turn to Letishops for help. Enrolled instantly. I brought it out in a couple of minutes.
Hello Lilia!
Thank you for sharing your shopping experience.
We would like to tell you about the principles of processing information and confirming orders from Booking.com. The duration of the processing of data on the order does not depend on the date of registration or the amount of the order, but on when the stay in the booked hotel was made. On average, Booking.com cashback is credited within 60 days from the checkout date.
If you have any questions or difficulties, you can always contact us. We will be happy to answer and help.
We wish you interesting trips and great mood!
Sincerely,
LetyShops team
Cashback at first deviated, and after a day or two it was confirmed by itself, without contacting!) Thank you Fly!
Hello!
Thank you for your comment.
Sorry, there was a problem confirming orders. We have already fixed this bug.
We are sorry for the inconvenience.
Sincerely,
LetyShops team
The order was made in March, the trip was made in May. I waited for cashback a little over a month after the trip, but was rejected. As a result, she provided payment documents, after which the problem was solved very quickly. Thanks!
Hello Natalia!
Thank you for your comment. Unfortunately, there was a technical glitch while confirming orders. We are sorry for the inconvenience. At the moment, cashback for orders has already been automatically confirmed.
If you have any questions or difficulties - write.
Happy shopping!
Sincerely,
LetyShops team
On June 28, when switching from letyshops.com, I could not book hotels. After choosing the available rooms, the information constantly appeared that "the hotel does not have free rooms for the required dates." But as soon as you went to booking.com directly, everything worked out right away. Previously, there were no such problems.
Good day!
Thanks for the comment.
Unfortunately, there really was a technical problem with making a reservation through our service. We are sorry for the inconvenience caused. I am pleased to announce that the situation has already been resolved.
We see that you have already made a reservation and the cashback is displayed in your personal account in the "Pending" status.
If you have any questions or difficulties - write. We will be happy to answer.
We wish you a nice day!
Sincerely,
LetyShops team
Very strange for me is the suddenly appeared period of 30 days from the moment of contact, and not the past 60 days from the moment of leaving the hotel.
Good afternoon, Jeanne!
Thanks for your feedback.
For Booking.com, the average waiting time for a cashback is 60 days from the date of check-out. This information is published on the store page on our website. Unfortunately, the maximum term for crediting cashback is not specified. Therefore, the confirmation of the reward can occur both earlier and a little later than the average time frame.
According to the data from your personal account, we noticed that the issue of crediting is controlled by our manager. He will make sure that cashback replenishes your balance.
If you have any questions - write. We will be happy to answer.
Sincerely,
LetyShops team
"Super" service! In less than nine months, the cashback was credited to the account !!!!! For a hotel in Rome where we stayed in October 2017 and it cost more than 900 €. And what is surprising is that the larger the refund amount, the longer the waiting time for the cashback.
Hello Irina!
Thank you for sharing your information with us.
Indeed, the average waiting time for a cashback from the Booking service is 60 days. The cost of booking and cashback for it does not affect the date of crediting the reward. Cashback confirmation is based on the data that partners transmit to us. Sorry to keep you waiting long. We sincerely hope that such situations will not happen again.
If you have any questions or difficulties - write, we will be happy to help.
Sincerely,
LetyShops team
I book a room without going through your website - everything is in stock. I'm moving on. to get cashback numbers are not available, and so 4 times)) where do the numbers disappear. when you want to get cashback, it's not clear, everything was fine before, but now the booking is blown away
Good afternoon, Love!
Thanks for the comment.
We are sorry for the inconvenience. Indeed, there was a technical error when placing orders. The problem has been resolved for now.
If you have any questions - be sure to write. We are always open to dialogue and are happy to help.
Sincerely,
LetyShops team
Read the cashback conditions carefully. On the page with a list of all orders and on this page, the conditions for booking.com are different. So on the page of all orders it is written "The order must be confirmed by **. **. 2018. This time is necessary for the store to confirm the payment and be sure that the order will not be returned." The date is indicated 2 months from the date of the order. As it turned out later, cashback can be credited for 60 days only after leaving the hotel. Even if you paid immediately and the refund is not provided all the same, only within 60 days from the date of departure. I booked in March for June and will only get it if I get it in August. Here's a Letyshops turned out to be.
Good afternoon, Alexey!
Thank you for your feedback.
You absolutely rightly noticed that the cashback for a booking on Booking.com is confirmed on average within 60 days from the date of the actual check-out. The functionality that displays the date the cashback was credited in your personal account is not configured in such a way as to show the actual date of confirmation of the booking reward. This is due to the fact that our system does not contain data on the date of your check-out from the hotel. This information is confidential and is not provided by partners.
If you have additional questions - write. We will be happy to answer.
Sincerely,
LetyShops team
After ordering (according to all the rules), cashback did not appear. When I wrote about this to the support service, I was asked to answer a few questions and send screenshots of the order. I answered and sent the screenshots exactly in the format in which I was asked. Then they promised to answer in 4 weeks. A month and a half passed. When I asked if the situation about my order was cleared up, I was informed that, unfortunately, I had not yet received an answer from the partners, but so that I would not worry, and that the question was under control. And right in the same message they asked if I had a receipt for payment, they say it would be difficult to solve my question without it, but if not, they will try to send a request with the documents that I had sent earlier. Very strange work of the support service! That is, after almost two months, no one has even dealt with my question yet! But for some reason they write to me that the question is under control! Two months ago the check was for some reason not needed, but now it was suddenly needed, moreover, when I asked myself, and if I had not asked, then okay, apparently! And it's strange that the support staff do not know that Bookingcom does not issue electronic checks, and only the last 10 payment transactions are saved in the online bank, and of course, after two months, the necessary hotel payment transaction has already been lost! This attitude is very unpleasant! It's a pity, but it's probably time to start using some other cashback.
Hello, Elena!
Thanks for your feedback.
We are very sorry that you had to face a similar situation when placing orders through our service.
Unfortunately, Booking.com has indeed changed the requirements for processing lost cashback claims. To warn our users, we have published this information on the service transition page.
We understand that these conditions were introduced not so long ago. We hope that the application for your order, which we submitted earlier, will be considered soon. The manager of the care service Olga will keep control of your request and check the relevance of the information in the application. Don't worry, the question will not remain unresolved.
Have a nice evening!
Sincerely,
LetyShops team
The extension is not activated on booking. Even forcibly. Accordingly, nothing can be checked. Although write a large percentage. Very bad.
Hello Valentine!
Thanks for the comment.
That's right, it is impossible to activate cashback through the extension on Booking.com.
To receive a reward, you need to go from our site by clicking the "Go to the store" button. In this case, the extension icon will not be active.
If you have any questions - write, we will be happy to answer.
Good evening!
Sincerely,
LetyShops team