I have made two orders in this store and they have given me the cashback without any problem. Without using any clear coupon. When you use a coupon it says they don't give you. regards
They take a long time to accredit and they usually reject it. I always have to claim, once LetyShop credited it to me as a bonus. I'm still waiting for a January purchase to be credited (we are in March 2022)
Hi Claudia!
We are sorry that you have such an experience with this store. We see that your cashback has been rejected due to the use of promotional codes. According to the conditions of Tiendanimal, the cashback is not credited in case of using some coupons and discount codes.
The approximate date of the accreditation of your purchase ends on July 22. If the refund will not be credited on time, please contact our customer service and we will help you.
A hug!
The LetyShops team
It is the second time that I buy, the first time it took a little longer than expected to approve the cashback, but finally they gave it to me before I came to claim. This second time I was surprised by how quickly they confirmed it. Both times the order arrived quickly and in perfect condition, yes, everything was fine.
Good!
Each store has its maximum refund confirmation time and it is confirmed within this indicated time. But it's wonderful that you received the prompt refund. Enjoy shopping!
All the best,
LetyShops team.
You always have to claim the cashback because it does not appear automatically... for the inconvenience that this entails, it is not worth it on many occasions. Fatal operation of this store!
Hello!
We are sorry that you have such an opinion. According to the information we have, the Telepizza cashback is registered in the normal way.
Unfortunately, in your account we have not found the requests for the search for the lost cashback. In order for us to find out the possible reasons for the loss of your cashback and return it, please create requests through the Help section of your account. If you have questions, do not hesitate to contact us through the Help section.
All the best.
The LetyShops team
They reject my cashback because I used a discount once I entered the page. I didn't read it anywhere and if so, it's absurd, this type of store lives by inflating your prices a little and then sending you 1001 discounts so that you buy at the price they really want you to buy, well of course I used a discount!
Hello!
We understand you very well, but the store has its conditions to pay the cashback. We have published all the information on the store page so that users can find it before buying and make a decision.
All the best.
The LetyShops team
I usually buy in this store and it is the only one I have problems with, I always have to claim the cashback, because it always appears that the maximum approval time has already passed. I put two stars because I always have to be pending to claim it and attach photos of the orders. Letyshops customer service always very correct and friendly.
Hello.
Thank you very much for valuing our work ❤
Sometimes partners need more time to process the information and transmit it to us. Sorry for the inconvenience.
All the best!
The LetyShops team
The Cashback does not arrive, you open a manual request and after 3 months of waiting for the Cashback they tell you that the time has passed and they cannot give you your cashback. They tell you that you have done something wrong and that is why the cashback has been lost and when you tell them that what is wrong is their system that you have followed their instructions and have screenshots of everything they tell you that they are not obliged to give you the cashback. Two thumbs up letishops
Hello.
We understand that you are unhappy. Unfortunately, we also do not receive a commission from our partners. We really try to do everything possible so that users are satisfied, but we do not always have the possibility of crediting the cashback, in the case if the store does not send the remuneration.
We recommend that you delete the cookie data, reinstall our extension or make the transition directly from the web and accept the cookies when you make a purchase with cashback.
We have already credited the cashback of this order to your balance. We hope you were happy with the cashback.
All the best!
The LetyShops team
Cashback has never worked well for me, I always have to request it manually. Until a while ago they solved it for me automatically, but now a process begins that can take up to 3 months!
Hello Ramon.
Thank you for leaving your opinion.
Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. We also recommend that you deactivate all the extensions installed in your browser (some of them may affect reimbursement).
We have reached out to our partners to find out this issue. It may take 8 weeks for them to respond. Follow the status of your requests, please, we will contact you through the Help section of your account.
Sincerely,
LetyShops team
Cashback never works well for me in this store, I always have to put a message to get it. Of course, every time I put a message they solve it for me at the moment.
Hello Maria.
We understand your disappointment. Sometimes stores need more time to process the information and transmit it to us.
You have an open query on this matter, please reply to our manager. We are always happy to help our users.
Sincerely,
LetyShops team