Кэшбек начисляется только по заказам из регионов, в которые магазин доставляет заказ.
Важно! Если ты сделал заказ и хочешь оплатить его онлайн (картой, частями или с помощью мгновенной рассрочки) — после успешной оплаты обязательно вернись на сайт Shop.kyivstar.ua. Тогда и кэшбэк вернется.
Сумма кэшбэка за один заказ не может превышать 575 грн. То есть при общей сумме заказа более 5 тыс. грн, кэшбэк все равно составит 575 грн.
Важно! Кэшбэк не начисляется за:
- пополнения счета;
- особенный номер;
- заказы, приобретенные в кредит.
I made an order, but I have not been waiting for 4 days, the order has come. But I don’t want to take it, because I want to take some of it for myself! There was a situation when the cashback did not appear, and I ordered not a cheap thing, but alas, I did not receive it! Compensation was paid 200 UAH and it should have been about 1200. The same story now, I'm waiting for an order of 3499 is not a small amount, I want to get my percentage back! But I won't get it!
Good afternoon!
Vladislav, cashback may not appear due to a violation of the terms of the store or the algorithm for making purchases. There may also be a data transfer error.
We see that an application has already been submitted for the lost order. We will contact our partners to sort out the situation. The manager will control the process in circulation #2846522.
Team LetyShops
The order was made on November 26, 2020. Cashback has not yet been accrued (not even pending). The application for the return of cashback will be considered within 3 months. Unfortunately, I can not yet recommend shopping through letyshops in kyivstar. If the funds are credited - be sure to leave relevant feedback, but so far nothing to brag about.
Hello!
Roman, we have not received information about your order from the store. With the help of the application for cashback, we asked the partners to find out the reason for non-accrual and to return the commission. We look forward to working with you, because we are also interested in resolving the issue :)
Sincerely,
the LetyShops team
"Cashback is credited only for orders placed on the website with delivery." This line should be displayed in the main description! I would not buy in this store then if I knew. It turns out that there will be no cashback now. Divorce out of the blue.
Hello, Alexander!
The information is publicly available on the page when you go to the store. Be sure to get acquainted with it, because each partner has their own conditions for calculating cashback.
Sincerely,
LetyShops team
I bought a Nokia 3.2 phone in a store. First of all, I was satisfied with the phone, I got cashback too, as promised. It was very nice. But ... something happened to the phone, about five days ago. Everyone does not hear me well, they say as if in a barrel. How can you help me?
Good day!
Irina, we recommend that you contact the store's hotline. Contacts: 0 800 305 300.
Sincerely,
LetyShops team
I know how to buy with cashback, and the stores that were registered before never disappeared. I decided to order here. Cashback did not show up in a day
Good day!
Thank you for the responsible approach to purchases with cashback!
Information about your order has not been received by the service. We see that an application for the lost cashback has already been created in the personal account. We will check the data and contact the partners. Track the status in the "Orders and Finance" section.
Sincerely,
LetyShops team
I made two orders, for a promotional 20%, they returned less, but this was spelled out in the rules (the maximum cashback amount). I was waiting for a return for 2 months. Everything worked out, thanks)
I will share my experience with the Kyivstar service, the cheaters went to LetyShops in one word, thought to order through Moyo.ua as always, but saw a mega Cashback of 11% from Kyivstar, I made an order, paid and received the goods Cashback did not appear automatically. I made an appeal to the LetyShops support service, they say wait 6 weeks for an answer, the cheaters are waiting until I forget that's all. They will close the appeal and that's it.
Good day!
Peter, please do not jump to conclusions. It is also important for us to understand the reasons for losing cashback. The request has already been sent to partners. The appeal cannot be closed if there is an unresolved issue. You can check the status of the ticket in your personal account. We are waiting together.
Sincerely,
LetyShops team
Thanks to the Letyshops team, cashback is credited in full, the support service is excellent ... Thank you for being there!
Good day!
Andrey, we are glad to be helpful :)
Sincerely,
LetyShops team
I categorically do not recommend this store and service, I ordered the note 8 phone did everything right, it showed on the transition that the cashback was activated, but in the end, when buying, nothing went into the account, after providing all the receipts for payment and screenshots, the answer came that I did not order true, and this is not the first time. interest rates are high but do not charge them. Although the Letishops service compensated for part of the funds, about 20% of what should have been charged, a negative opinion remained. I do not recommend it.
Good afternoon, Vlad!
It is a pity that there was such an opinion, because on our part they did the maximum.
The service, like the store, is interested in users making purchases and receiving benefits.
At your request, we have contacted partners. An answer was received that it does not belong to the service and the commission will not be transferred. This could happen if:
- before registration, click on the advertising banner;
- follow another link that has overwritten ours;
- a third-party extension is installed in the browser, which affects the loss of cashback.
We hope that the manager's advice will be useful when making future purchases.
Sincerely,
LetyShops team
I ordered a Samsung A10S on Black Friday, December 1, 19, the cashback was 26%, from UAH 3,500 they charged UAH 927, on December 10, 19 I withdrew funds to the card. The phone came on December 3. Everything works, I recommend it.
Roman, good afternoon!
Congratulations on a wonderful and profitable purchase! ;)
Sincerely,
the LetyShops team