There are always problems with this store. Either they do not credit the Cashback, or you have to claim it or they give you a bonus, etc, etc. Ikea does not work with letyshops
Good afternoon, John.
We are very sorry that you had a negative experience. Cashback loss situations are also unpleasant for us. We have sent the requests for your orders to the partners for their review and we have credited a partial bonus for the order 1294227431. We are still waiting for the answer for the order 1339426026. As soon as they answer us, we will let you know. We hope your understanding.
All the best,
the LetyShops team
I made a purchase at Ikea through Letyshops. The cashback appeared to me as pending right away, but when the deadline by which it had to be validated arrived, it was still pending. The Letyshops customer service team treated me wonderfully and validated my money. You have to be aware when buying with this company.
Hello Silvia!
We thank you very much for sharing your shopping experience with us ❤ We hope that incidents like this don't happen again.
All the best,
the LetyShops team
I have made 3 orders from Ikea. None have been credited and I have had to claim it. After months they have confirmed it.
Good afternoon, Anita!
It's a shame that you had a negative experience with this store. Fortunately, we turned to the partners and received the answer, so we were able to credit you with the cashback. We hope your next purchases are successful.
A cordial greeting.
The LetyShops team
It's a scam, IKEA never credits the purchase. You know it but you continue to keep it in the app.
Hello!
We are very sorry that the cashback for your order has not been registered. We received the negative response from partners. It turns out that the purchase was not assigned to LetyShops. We always strive to help users and reward all lost cashback, but unfortunately we don't get that opportunity every time. Therefore, we have paid you the cashback of our funds partially.
Cheers!
The LetyShops team
I made two purchases from letyshop to ikea and it did not show that I had made the purchase, I opened an incident and it says that ikea can take 4 months to respond…. I think we all know how this ended, very outraged since I had never had problems with other brands. But from what I read in comments, ikea never gives you cashback
Hi Julia!
We perfectly understand your emotions, since situations like this are also unpleasant for us. We have created a query in the "Help" section of your account to control your requests. Don't worry, our agent will help you if something goes wrong.
With the best wishes,
the LetyShops team
Well, nothing, I just placed an order and at the moment the Cashback does not appear, it is the second store with which it happens to me ... even though I read the conditions and make sure to comply with them all, I do not understand why the payment is not made Cashback, of the stores where I have bought, only freshly and zooplus work well, the rest is a waste of time, it is better to buy directly from the page
Hi Patricia!
Thanks for write. We are very sorry that you had such an experience. We have sent a request to our partners to find out the reason why the cashback has not been registered. As soon as they reply to us, we will let you know immediately. Our agent Liza is monitoring the procedure and I will help you if something goes wrong.
Cheers!
The LetyShops team
It seems fatal to me that only orders from the peninsula can receive cashback: Cashback is credited only for orders placed at IKEA from the territory of the Peninsula. Those of the Canary Islands and Balearic Islands are not Spanish or what? I have read many negative comments regarding this issue about orders to carias... And I am from Mallorca and the same thing happens here. Having an IKEA store in Palma de Malloca, I find it embarrassing that I can't have my cashback! From letyshop they would have to talk to IKEA to change this, because it is totally discriminatory! I have bought on many websites through letyshop (aliexpress, emma mattress, animal store, Primor...) and no problem receiving the cashback. I want it to be clear that this bad opinion is towards IKEA and not towards LEtyshop.
Hello Rachel!
We understand you perfectly, but partners only offer cashback for purchases made from the territory of the Peninsula. We believe that it is a matter of difficulty to transfer the data from the version of the website created specifically for Islands.
We hope that the store will change the conditions and that the cashback will be available to the entire territory of the country one day.
All the best.
The LetyShops team
Shameful!!! After making the purchase of more than €2000 through the app, they do not credit the cashback and they do not charge you the discount amount. IKEA's fault but also LetyShops' fault for allowing Ikea to promote itself and not complying with the agreement.
Hello Jose!
We are very sorry that you had a negative experience with this store. To find out the reason why your cashback was not registered, we turned to the partners, but unfortunately, we did not receive any response for a long time. To please you in the situation that occurred, we credit you the refund partially from our funds. We hope that incidents like this do not happen again and that you enjoy the service.
All the best!
The LetyShops team
Since they are large amounts, they never give you cashback. I have videos of all the purchases I have made where it is clearly seen that the process has been carried out correctly. But of course who do you send it to? Nothing do not bother to buy through here
Hi Esther!
We are sorry that you had such an experience with IKEA. You can send the video to our agents through the "Help" section for review. We have already sent a request to our partners to find out the reason why the cashback was lost and return it to you. As soon as something new arrives, we will notify you. We hope your understanding.
All the best.
The LetyShops team
For a change, the cashback does not appear. I am very bored that this only works with AliExpres. There has been no time that I buy in another store and that the cashback appears. And I have complied with all accreditation conditions
Hi Alfonso!
We are very sorry that you had such an experience.
To address the problem and find out the reason why the cashback was not recorded, we turned to the partners. As soon as they reply to us, we'll let you know.
Please record a video of how you make your next purchase and send it to our agent through the "Help" section of your account. We hope that we can find out the reason for your lost refund and help you not to lose it anymore.
All the best.
The LetyShops team
With letyshop I have never had a problem but with ikea the cashbank never appears. I am waiting for two… the customer service is very good, I hope they can solve it, because the purchase amounts are high and it would be very unfair and I would feel cheated.
Hello!
Thank you for writing about your experience with us. We are sorry for what happened with your cashback.
We have already sent the requests to the partners to find out the correct reason why your cashback was not registered and we are waiting for the response on query #2909080. Our agent will monitor the case and notify you as soon as any news arrives. Thank you very much for understanding.
All the best.
The LetyShops team
They do not credit cashback. no matter what you do
Hi Esther!
We are sorry that you had a negative experience with this store. We have already sent requests to our partners to fully investigate the case. As soon as we receive any news, we will inform you immediately. We look forward to your understanding.
All the best!
The LetyShops team