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Don't forget about Cashback rules and advices

Purchases at Эльдорадо RU with cashback in India

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
6% За оплаченный заказ товаров из категорий: Утюги, Парогенераторы и Пылесосы бренда Tefal (ставка действует до 31.03.20), список товаров смотри под ставками
5% За товары для красоты бренда Rowenta (ставка действует до 31.03.20), список товаров смотри под ставками
1% За оплаченный заказ из категорий: Мобильная техника, Развлечения и Фото-Видео, Дом и Забота о себе
0.75% За оплаченный заказ из категорий: Кухня, Кино и Звук, Домашний офис
1% За оплаченный заказ из остальных категорий

Reviews on Эльдорадо RU (97)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
08.02.2020

Уже второй раз заказываю, кэш не определяет

10.02.2020

Здравствуйте, Дмитрий!

Видим, что у вас есть обращение в службу заботы. Менеджер сделает все возможное, чтобы помочь в решении вопроса :)

С уважением,
команда LetyShops

07.02.2020

Делала несколько заказов, кэшбэк не появляется.

13.02.2020

Ксения, добрый день!

На утерю кэшбэка может влиять несколько факторов, в том числе:
- работа сторонних расширений в браузере;
- посещение других сайтов во время совершения покупки;
- нарушение условий магазина.

Создали обращение в службу заботы, чтобы разобраться в причине и помочь вам. Пожалуйста, проверьте почту или раздел "Помощь".

С уважением,
команда LetyShops

01.02.2020
После оформления заказа, кэшбек не появился в личном кабинете. Но после обращения в службу заботы, кэшбек начислили сразу же. Спасибо за оперативность!
31.01.2020

Пытаются обмануть с кэшбэком на дорогие товары. Делал заказ на сайте планшет и пленка на экран. В итоге один заказ разбили на два. И за пленку кэшбэк появился сразу и в последствии был зачислен, а за планшет даже не появился. Спасибо LetyShops, зачислили после обращения к ним.

31.01.2020

Юрий, добрый день!

Кэшбэк за планшет не появился ошибочно. Спасибо, что обратились к нам. Это помогло решить ситуацию.
Надеемся, подобных трудностей не возникнет. Обязательно пишите, если что :)

С уважением, 
команда LetyShops

20.01.2020
Everything is fine, cashback was credited 2 months later.
The review was translated from Russian using Google Translate. Show original Show translation
19.01.2020
Cashback enrolled, no problem, less than a month later. Last time I waited longer. Thanks!
The review was translated from Russian using Google Translate. Show original Show translation
16.01.2020

We bought the goods on January 5, and cashback never arrived.

The review was translated from Russian using Google Translate. Show original Show translation
22.01.2020

Valentine, good afternoon!

To help sort things out, we created a call # 1953386 to the care service from your account. Waiting for a response :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.01.2020

Good afternoon. I made a purchase on the 13th, but nothing came of it.

The review was translated from Russian using Google Translate. Show original Show translation
23.01.2020

Good afternoon!

We created a call to the care service to sort out the issue. Waiting for your reply :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.01.2020

I bought a coffee machine in Eldorado 45,000 rubles, there is no cashback. The add-on in the browser is installed, opera, and switched from letishop to eldorado.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2020

Good afternoon, Ivan!

We want to help sort out the reason for non-accrual, so we have already created an appeal to the care service from your account. As soon as a minute appears, answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.01.2020

I switched from the application on 01/11/20, ordered and the goods were immediately paid, but the cashback did not even appear in the lux, the goods were already received on 01/12/20, but I still did not see the cashback.

The review was translated from Russian using Google Translate. Show original Show translation
18.01.2020

Hello Gulnaz!

Let's deal with the question together. We created an appeal to the care service and are waiting for your answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.01.2020

I bought in Eldorado over 30k, but the cashback never returned (

The review was translated from Russian using Google Translate. Show original Show translation
18.01.2020

Good afternoon!

Ariana, we created a call to the care service to figure out the reasons for not crediting the cache. We are waiting for your message in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.01.2020

Only once the cashback was transferred, the rest just hang. Someone does not want to work as expected.

The review was translated from Russian using Google Translate. Show original Show translation
12.01.2020

Good afternoon!

The cashback for your purchases is in the "Pending" status. This means that the confirming data on orders and the commission have not yet arrived in the system.

We publish cashback waiting times on the page of each partner store. For Eldorado they are 30-45 days from the date of purchase. This time is necessary for processing order data.

The manager will keep the issue under control in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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