The store itself is normal, orders are processed quickly, decent free shipping (Belgium post), sometimes there are good discount prices for smarts and various small things. But there has been a problem with the accrual of cashback lately: if an order with a discount, including a coupon, is not credited, everything worked without problems before.
Hello Alexey!
Thanks for the detailed description.
We turned to our partners on this issue. Based on the data received, the information on the store page was changed: "When using a promo code, cashback may not be credited." Thank you for your comment.
We see that for an order that did not appear, a request was sent to partners. As soon as the results come, our manager will definitely contact you.
If you have additional questions, please contact us.
Sincerely,
LetyShops team
I made an order for a decent amount, cashback did not appear, but for small amounts it appears without problems. And for the store, a so-so average store, made several orders for $ 40, it is written out of stock, it is expected to arrive on July 1. I wrote that I want to change the goods in the order or cancel orders for goods, 2 days have passed and did not respond. In general, this store often ignores, perhaps a lot of letters come to them and they stupidly pass half of them ... A year ago I ordered a tablet, came without a box Used windows were already installed, several Wi-Fi points were saved and there were problems with the screen. Opened a dispute on PayPal, BG said send back. At the same time, of course, I will not receive cashback, the coupon will be spent, I lose the amount on currency exchange, and I also lose my money for the return delivery, because sending a whole hemorrhoid through PayPal and not the fact that they will be reimbursed. He began to hammer letters into BG mail, as a result, they answered and agreed to compensate. Not the best store, you have to persistently hammer them.
Good day, Sergey!
Thank you for sharing your shopping experience through our service.
According to the data from your account, you have already created an appeal to the care service # 1371069 and the manager Marina is busy solving it.
If you have additional questions or difficulties, please contact us. We will be happy to answer and help.
Good evening!
Sincerely,
LetyShops team
I ordered a smartphone via ems, promised delivery from 5-15 days, came in 17 days, and I wait a month and a half for the ordered smart watch, these are my reviews, decide whether to take it or not.
In my opinion, this is one of the most respectable sites, delivery is strictly within one month ----- I recommend.
why such an expensive postage? when buying a product for 650 hryvnias. shipment 350 .....
Good day!
Thank you for contacting us. Representatives of the stores / services we work with do not always follow the reviews on our service.
To clarify your question, we advise you to contact the store through the help center, here is the link: https://www.banggood.com/en/Contact-Us_hi111.
Sincerely,
LetyShops team
Increase your cashback to at least 4.5 - 4.8%
Hello Svyatoslav!
Thank you for your feedback. We give our users some part of the remuneration, the rest we invest in maintaining the service, its development, connecting new stores and services. We want our customers to make their purchases conveniently and easily. To do this, we systematically develop new products (for example, we recently announced price monitoring, a mobile application, and then even more new functions).
We also like to organize cool promotions with discounts, increased cashback, Lety codes and drawing of various prizes. By participating, you can make purchases more useful and get more pleasant experiences.
If you have questions and suggestions about the service - write. Have a good day!
Sincerely,
LetyShops team
I made a lot of orders at Banggood.
Everything always comes working and of high quality.
Cashback comes without problems in 98% of cases.
But even if there are "cancellations of cashback", the Letishop support service decides everything in a couple of hours.
I recommend this store and Cashback Letishops!
Nice store, I order quite a lot there. But with the cashback they broke off: on the order I waited 670 rubles back - "rejected". We communicate with support in this regard ((Sorry.
Hello!
Thanks for your feedback. When a store declines a reward, an automatic rejection and cashback occurs. The reason for rejection may be - non-purchase / return of goods, violation of the purchase algorithm with cashback, use of other bonus programs when purchasing. Sometimes erroneous deviations occur.
For our part, we try to help resolve the issue with the rejected cashback as quickly as possible, therefore we often compensate the cashback from our funds and only then send a request to partners. When there is a frequent rejection, we have to first wait for a response from partners and only after that accrue cashback.
Do not worry, please, we will try to resolve the issue with the rejected cashback for your order as soon as possible.
If you have any questions, be sure to write. Have a nice day!
Sincerely,
LetyShops team