*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
The cashback has not been made when I get that the cashback was activated during the purchase
Hello!
We apologize for the unpleasant situation.
We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team
I made 3 orders and I never received the cashback, it has been 1 month or more ..
Hello.
To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your reply.
Sincerely,
LetyShops team
Great, it worked. I just have a question, AliExpress says that it returns 5% on clothes. Do sports shoes also enter there with 5%?
Good afternoon.
On AliExpress, the Cashback percentage depends on the type of item and is charged from 0.5 to 5%. 5% applies to items in categories of mobile accessories, clothing, interior items, garden accessories. Sneakers belong to another category of products.
Sincerely,
LetyShops team
Hello, the same thing happened to me as my colleague "vanya.delao" ... On November 29 I made 12 purchases in different sellers of aliexpress (in a single transaction) and only 5 have appeared, of which none is the one that I have made. I beg you to review the case, please ...
Good afternoon.
We see that you have already created a query in the customer service. We are very sorry for waiting for a response. The advisor will respond to you in the short term.
Sincerely,
LetyShops team
The registration of the Cashback through the computer without problem, but if I make a purchase through the mobile, I have a number that are not registered. I have read all the instructions, having the application in the latest version and without other applications in the middle that could interfere.
Good afternoon!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Sincerely,
LetyShops team
Hi, I'm making purchases through aliexpress and they are not accruing to my Cash back
Good afternoon.
Thanks for sharing your opinion. We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team