Purchases at TOMTOP with cashback in Ireland

(2.45) Average rating of the store

Reviews on TOMTOP (99)

Waiting time for crediting cashback

Cashback will appear in your account with "Pending" status within 1 day

Cashback is confirmed and credited within 35 - 50 days

Attention!

Cashback is credited for the actual payment amount only without taking into account the amount of bonus points used.
The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the store's and your account's currencies.

Reviews on TOMTOP (99)

(2.45) Average rating of the store

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Ireland

Олег

Rating

18.08.2017

Doubtful! I made 3 orders, and they didn't confirm the cashback for any of them, although when buying from other stores everything was always fine! Tomtop blames everything on Leti, here they say that the store didn't confirm the order... So think for yourself...

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LetyShops

18.08.2017

Good afternoon

Thank you for your feedback. Unfortunately, indeed, orders from the TOMTOP online store were not automatically recorded in our system.

To successfully accrue cashback, it is very important to adhere to the rules for making purchases with cashback , then there should be no problems with fixing orders.

For our part, we have sent a request to the manager who is responsible for cooperation with the TOMTOP store and will try to find out the reason for the loss of cashback, as soon as we receive a response from the store, the manager with whom you corresponded in the appeal will contact you.

Don't worry, we will do our best to figure out the reason for the loss of cashback and help you.

If you have any questions or suggestions regarding our service, please contact us. Have a nice day!

Sincerely,
LetyShops team

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Вячеслав

Rating

17.08.2017

I ordered headphones, they gave me a track that was tracked for 3 days and that's it. 2.5 months have passed, no headphones, no money - the support service has disappeared. They screw everyone as they want, it's impossible to dispute. The store needs to be removed from the list of partner stores to stop this chaos.

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Ivan

Rating

16.08.2017

Not really some kind of store, the order was taken, the goods are not in stock, when asked to cancel the order NOBODY, NOWHERE responds, in the VKontakte group they are deleting messages asking for cancellation. Good thing I paid through PayPal, a dispute will make me talk.

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Дмитрий

Rating

11.08.2017

So far, there are no complaints about the store, almost everything was delivered by courier personally and quickly. Their packaging is really weak - they didn't even bother to wrap all the gadgets in bubble wrap - just a bag and a box of goods inside. It's not good that they have a paid tracking, and the no-track, which is usually used to send small items, according to other reviews, is stolen at our post office, but my camera arrived without tracking properly (and the packaging was again poor, but they didn't steal it, and thanks for that). Pay only with PayPal (so that there are no problems with the return if anything happens), do not forget to issue an invoice in dollars. Tomtop's rate is 5 rubles higher than Sberbank's =)

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Сергей Серов

Rating

02.08.2017

I bought mavic pro, received it in my hands 11 days after purchase. The packaging is really so-so, weak, the box was dented quite decently, but everything inside is intact.

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Юлия

Rating

31.07.2017

Unlike the opinion of the person who wrote a little lower, I can say that the cashback after the purchase in this store was credited very quickly. In almost a couple of hours, part of the funds from the purchase, and according to the promotion it is 7.5% of the order amount, was already displayed in my personal account. So everything is fine, Letyshops is the best service of all that I know, and in this situation I can have no complaints about the Tomtop store in principle!

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DARKA

Rating

26.07.2017

I ordered several lots at a promotional price. The track was tracked, the parcel arrived in a month! The cashback is excellent, it was credited without problems! I recommend the store! Plus you can use points!

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S!ghT

Rating

26.07.2017

Cashback was not taken into account(( I made a fairly large order for $441, everything was according to the rules, the only thing is that the promo code that I used was not on the site, but my friend used the same promo code for the same product and everything arrived for him... I will never order anything here again((

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LetyShops

27.07.2017

Hello!

Thank you for your feedback. We are very sorry that this situation happened to you.

Unfortunately, when using promo codes, cashback may not be credited. For this reason, we have placed this information in the rules for purchases with cashback.

The manager you corresponded with in the request has already contacted our partners to resolve your issue. As soon as we receive relevant information, we will immediately inform you in the request. We hope that the issue will be resolved soon.

If you have any questions or suggestions regarding our service, please contact us. Have a nice day!

Best wishes,
LetyShops team

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ИВАН

Rating

24.07.2017

I made 2 orders from this store..cashback is not the main thing... I would not risk buying goods for good money, lack of feedback from support, the tracking number they gave me is such that it cannot be tracked.. Those who want thrills.. If you please, I personally will never use the services of this store again.

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Сергей

Rating

24.07.2017

Got into the promotion with double cashback. Everything was confirmed and transferred almost (a week delayed) as planned - a month after the purchase. Five points. The order (phone for 220 bucks) was sent the next day with a Singapore Post tracking number, the movement on the track began in 4 days, as a result, the parcel arrived in 18 days including 7 days in the Russian Federation. Everything is fine with the phone, what I ordered is what I received.

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Алексей

Rating

21.07.2017

The store's customer support is disgusting. They don't respond to emails, and it's hard to reach them in the online chat. I received the order, but the store itself hasn't confirmed the delivery for two weeks, so I can't get the cashback.

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LetyShops

22.07.2017

Hello!

Thank you for your feedback. Cashback is usually credited to your balance after the store is sure that you are satisfied with the purchase and will not return the product. Each store has a certain period during which the order information is processed.

You can see the estimated date of cashback confirmation yourself in your personal account in the Orders and Finances section by hovering your mouse over the question mark next to the order status.

If you have any questions or suggestions regarding our service, please contact us. Have a nice day!

Best wishes,
LetyShops team

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Enbek

Rating

13.07.2017

I read angry reviews and wonder. Are there really no satisfied customers? Everything came to me quickly. The support service worked 5+. I ordered a DJI Goggles helmet from TomTop. By purchase.

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