An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
It's my first purchase through this means, it was simple and I hope it is as it says and I continue using it.
Hello, Edna.
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The LetyShops team
I already posted a comment, but it hasn't even been published. I made a fairly large purchase on SHEIN, taking advantage of a cashback boost. Coincidentally, it wasn't registered despite the extension icon turning green and me waiting the seconds the LetyShops extension itself indicated after the purchase. I had recently registered using a friend's link to receive €5 cashback if I made a purchase within 30 days. Evidently, this purchase was within that period. I filed a complaint, and it's now been 19 days since my purchase. However, since they say the store can take up to four months to respond, here I am, without my cashback (which I'm starting to think they'll never give me) and about to lose the €5 I got from registering with my friend's link, since it was within a 30-day period, and I have three more left until it expires. A horrible experience; I feel very scammed.
Hello, Sara.
We haven't posted your comment because you have an open question #2602526 about this issue. Don't worry, our agent is monitoring the processing of your request and will help you if anything goes wrong ;)
If you have any questions, please write to us through the Help section.
All the best!
The LetyShops team
I was very happy with the Cashback service, until I activated the cashback on my last order and for some reason it didn't work and they didn't give it to me. I opened a request to recover it but it's still pending acceptance and several days have passed. If they fix that, I'll continue using the app; if not, I'll switch.
Hello.
Thank you for creating your request. We've already sent it to the store representatives. As soon as we receive a response, we'll let you know ❤
If you have any questions, please email us at support@letyshops.com.
All the best!
The LetyShops team
A clothing store and all sorts of different gadgets. A very cool store, if you understand the fabrics and their quality through photos and reviews. All the things I ordered are good and no worse than going to a regular mass market store. Yes, sometimes you come across things of poor quality, but this happens rarely, the main thing is to pay attention to reviews. Several delivery methods, which is very pleasing when the parcel arrives in Russia in 5-9 days.
Most of it has gone well, I already have several orders and it's great that they return part of the money I paid, there's just one detail, it happened to me once that they didn't give me cashback, I didn't understand why, because I activated it and now I have another one in request because they didn't give me any either, but in general it's very cool and it motivates you to continue buying, thanks letyshops
Hello.
Thank you for sharing your experience using our service ;)
Please monitor the status of your application. We'll do our best to obtain the cashback. If you have any questions, please contact us at support@letyshops.com. Our agents are always ready to help.
All the best!
The LetyShops team