I do not recommend buying online at Media Markt, I have bought 4 times and only once has the cashback been successful. The other 3 times, Letyshop gives me a voucher, one of them and the rest, which are 2 more purchases, they wash their hands, they simply reject it and Media Markt does not recognize the purchase.
Hello,
We are sorry that you have such an opinion.
We have credited the cashback of your last purchase to your account balance. We hope that your future purchases are successful and everything goes well. If you have any questions, you can always contact our support team at support@letyshops.com.
Sincerely,
LetyShops team
I do not recommend the Media Markt store to buy, because the 3 times I have done it I have never received the cashback and they were high purchases. On the other hand, I have never had problems with the other stores.
Hello Elena.
It's a shame that you faced such a situation. If for some reason you do not get the cashback of the orders placed with us, we will also be left without remuneration. For our part, we try to help our users get a refund. But unfortunately, we do not always have the opportunity to make up the lost refund from our account.
In the future, follow the terms of the store and conditions of the purchase with the cashback.
We hope your purchases are successful.
Sincerely,
LetyShops team
I did not recognize the cashback. Lety Shop does what it wants, for the pennies very well, but when it is something else they clean their hands. A shame.
Hello.
We understand your disappointment, that you were counting on this cashback. However, according to the information we have in our system, there was no transition from your account to the store page on 11/27 (you can check it in ¨orders and finances¨ (my transitions)).
We hope your future purchases are successful.
Sincerely,
LetyShops team
From the opinions I'm reading, the same thing happens to everyone. I thought it was a mistake of mine when placing the order through the Letyshop platform, but I see that the problem in this case is Mediamarkt that does not comply with the commitment, in my case I made a purchase of a device whose promotion on black friday it was 4.5% and this has not been respected. They should review the conditions with the firms that do not comply, since otherwise it will appear to be misleading advertising,
Good morning, Aldo!
We are sorry that you have such an experience. Like you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners.
It is true that there are incidents, where the cashback is not registered, but we never leave the users without a solution and answer. We have already credited a voucher on our part.
We hope your future purchases are successful.
Sincerely,
LetyShops team
I bought on black friday taking advantage of a 10.5% increase in cashback, when I did not appear I contacted letyshop and they only paid me 1.5% as it is always fixed, it does not seem fair that they do not pay me the total of the promotion, I have a card with which I am paid 4% I have the feeling of deception, I am unhappy with the letyshop solution, if they check it well I did the right thing
Hi Nahiara.
Unfortunately, for some reason the store did not provide us with the information and the refund of your order. We have credited you the maximum bonus to our company funds to please you a little in this situation.
We are very sorry that this happened to you and I hope that the next time the cashback will appear immediately.
Sincerely,
LetyShops team
They have not recognized me the cashback of mediamarkt with the purchase that I make.
Hello Paula.
We will try to contact you through the mail, but, unfortunately, we do not receive any response.
To solve the problem with the lost cashback, you must create a query yourself, in your personal account, in the "Orders and Finances" section, filling in the form (from the web version of the mobile phone or from the computer).
You can always find the answer to other questions in the "Help" section of your personal account.
Sincerely,
LetyShops team
Media markt is not serious, it does not pay what it says. The first request was solved by letyshop, but this second is on the way to not being solved.
Hi carmen.
Don't worry, we have sent the request to our partners. Let's wait for the answer. If something goes wrong, our managers will do their best to help you with this matter.
Sincerely,
LetyShops team
After reading several comments I see that it is systematic not to recognize the cashback of the purchase by MediaMarkt. Very good for letyshops since they gave me a bonus, although it did not cover the total cashback, but hey ... At least it has not been lost. MediaMarkt should do its job.
Hello.
Thanks for your comment.
We were delighted to help you with this matter. We hope that such situations will not happen again in the future and your purchases with cashback will be successful and enjoyable.
Sincerely,
LetyShops team
The cashback was not accrued, but the customer service solved it for me and they gave me a bonus. Perfect attention.
Hi Angela.
Thanks for being with us. We hope that such situations do not happen again :)
Sincerely,
LetyShops team
I have bought two laptops with cashback activated and the transaction does not appear, this does not work
Hello.
We are very sorry that you have such an experience. We see that you have already created the requests for the lost cashback. Check your status, please. And don't worry, we will help you solve this matter :)
Sincerely,
LetyShops team