I am grateful to Letyshops for having paid me part of the cashback on several purchases that I claimed (with screenshots of the purchase process that show that the cashback was active). But it does not seem normal to me how these people from Mediamark work. Never and I say never have the purchase been registered. They tell me to remember how to activate the cashbacks so that they are activated and so I do. In all my purchases I am careful and I never had problems. But Mediamark never records such purchases. I think because the price of purchases is high and therefore the Cashback as well. If not, I don't see an explanation.
Hello Irene.
Thanks for sharing your experience.
We are very sorry that you faced such a situation. There are many factors that can affect reimbursement. For example, third-party extensions installed in the browser or the use of promotional codes or coupons. If you have other extensions in your browser except LetyShops, we recommend that you deactivate them during future purchases.
For our part, we try to help our users get a refund. But unfortunately, we do not always have the opportunity to make up the lost refund in full; (
We very much hope that such situations will not happen again in the future.
If you have any questions, you can always contact our SAC and we will do everything in our power to help.
All the best!
The LetyShops team
I don't give it less stars because I can't. I made a purchase and they credited me the cashback, which that day was 7.5%, so far so good. The problem came from the fact that after two days they lowered the price of the product, and when they paid me back that difference, they went and rejected the entire cashback. In addition, it does not even apply to the total price of the purchase, but only to the tax base, so to know what the amount that they are going to refund would be, you have to divide the price that the web marks by 1.21 and multiply by the% of cashback. They are a bunch of scoundrels
Hello.
We are sorry that you have such an opinion.
Unfortunately, the cashback is declined if the order is reissued without the involvement of LetyShops. Also, on the store page we have published, that the cashback is paid on the net value of the product, excluding VAT, all other taxes and charges and any additional costs, such as delivery and shipping.
We hope they do not generate incidents like this again and that your next purchases are successful.
All the best!
The LetyShops team
Unfortunately it has service to the Canary Islands but the cashback is not valid if you buy from the Canary Islands. As for what the product costs the same from the peninsular website and the Canary Islands website despite not having VAT but rather IGIC, we better not talk. because tremendous scam. If you can buy absolutely anywhere other than this one, do it.
I have returned to make 3 more purchases this week and nothing does not register any of the 3 purchases ... anyway ... they should stop working with them .....
Hello.
We are sorry that you faced such a situation.
We see that you have already created the requests, from the lost cashback. Follow their status, please. We will do everything in our power to resolve this issue.
Sincerely,
LetyShops team
It is wrong that the store does not specify in which products if and which does not give cashback, it is normal that you feel cheated, it seems that they are interested in giving you or not ... well, they should put a maximum of cashback per order and thus not you would feel like a peasant having chosen them !!
Hello Tamara.
We understand your emotions, but we cannot influence the conditions of the store. Like you, we are also interested in the reimbursement accreditation, because only in this case we receive a commission from the store side.
We see that your cashback has already been registered. Do not worry, when an order is pending, the information reflected is still not final. It is necessary to wait for it to be accredited. If your cashback is credited without changes, write to us at support@letyshops.com and we will help you solve the problem.
Sincerely,
LetyShops team
Hello Letyshops our sponsor today thank you
I have made 2 orders in Mediamarkt, I bought one last week and another this week and none of the 2 shows me the cashback .... it seems very strong with Media Markt .... I really feel cheated, I did it because friends It was recommended to me and I don't see this working
Hello,
It is very sad that you faced such a situation.
Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes.
We see that you have an open query. Our agent will respond to you as soon as possible.
Sincerely,
LetyShops team
After making a purchase of € 2,500, and following the steps as usual. Mediamarkt or letyshop does not register the data and I have run out of cashback, they only gave me € 5 of penalty bonus, but the cashback of about € 41 I have lost ........ So I feel scammed by both parties.
Hello.
It is very sad that this has happened. For our part, we try to help our users get a refund. But unfortunately, we don't always have the opportunity to make up for the lost refund from our account. If for some reason you do not get the cashback of the orders placed with us, we are also left without remuneration.
We very much hope that a situation like this does not happen again.
Sincerely,
LetyShops team
I have claimed the cashback since I see that it is a general error with Mediamarkt and you have credited me only 0.5%
Hi, Pablo.
We are sorry this happened. Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes.
If for some reason, the cashback does not appear, the store has not sent any remuneration for your order, therefore we try to reward at least a part of the cashback that the user does not get, from our funds.
We very much hope that your future purchases are successful.
Sincerely,
LetyShops team