A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Thank you for the cashback! Tell me, is there any plan to increase the cashback in the near future?
Greetings!
This store has frequent promotions. Stay tuned for updates. =)
Will there be cashback if I have already placed orders with this program?
Of course, at the rate of a regular user.
Happy shopping!
Am I considered a new customer if I already have an account but I haven't placed any orders yet?
Good day!
In this case, we cannot guarantee cashback as for a new customer. But you can try.
I entered through Lady Shops and made a purchase. Cashback was activated. It says that cashback of 217 UAH has been accrued. But I can't find it on the topic. Please help, where should it be displayed?
Good day!
Please go to the "My Cashback" section.
You don't always remember to activate letyshops before making a purchase. Is it possible to show that you made a purchase on temu after payment if you forgot to activate cashback (letyshops)?
Good day!
Unfortunately, no. You can only cancel the order and place a new one after the transfer from us.
It's a shame that when you go to Tema through Leti, you have to add items to the cart again. Because the cart is empty, although in fact many items have been added to the cart, but Leti for some reason doesn't see them.
To successfully earn cashback, we recommend adding products to your cart only after purchasing from us.
You constantly have to check to see if cashback is activated. It's inconvenient.
Greetings!
Just visit us, add products to your cart and pay for your order.
Happy shopping!