Purchases at Sinsay UA with cashback in Greece
Зверни увагу!
- Кешбек не нараховується за покупки в додатку Sinsay на пристроях iOS.
- Кешбек нараховується тільки за покупки з української версії сайту (sinsay.com/ua).
- Під час онлайн-оплати в іноземних магазинах може відбуватись подвійна конвертація, у звʼязку з чим, фінальна сума оплати може збільшитись.
- Кешбек зараховується у валюті, яка була обрана при реєстрації у LetyShops і конвертується за курсом нац.банку твоєї країни.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 90 днів після здійснення покупки.
Reviews on Sinsay UA (177)
Therefore, we publish only our customers' reviews.
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Service and support is simply at the lowest level, it's terrible. They sent me a defective product, they offered to send it back at their expense to resolve the situation. So my shipment is in paid storage. I contacted the store's support several times, they told me to wait, we will pick up the shipment before paid storage, but no one picked it up. On the last day, I contacted the support service again, but they told me that they had sent the information to the appropriate department and they would contact me. No one contacted me, the return is in the mail. I'm just shocked by the terrible service.
Good day!
Received a comment from partners:
"We are sorry that you are not satisfied with your contact with our customer service. We tried to help and offered to return the purchase at our expense, but according to the report history, the shipment was returned in a different way than we suggested, hence the long inspection time. We contacted our carrier, the return is currently being transported to us. We hope you will receive a positive return review soon."
I made more than 10 orders, none of them were sent. They themselves cancel the order without reason.
Good day!
Please try contacting store support. They should help.
This is the second time I have ordered and the second time I did not receive cashback. Maybe the problem is that I'm ordering from iOS, but I'm not happy about it.
Good day!
We are waiting for a response from the partners in the appeal. Then we will be able to name the exact reason for the loss of cashback.
We noticed a problem with the display of orders made from iOS devices, so until it is solved, we recommend buying from Sinsay UA from other devices.
Is it possible to buy in an offline store and get cashback? thank you
Good day!
Unfortunately no. We receive rewards only for online purchases. So the store sees that you came from us.
Tell me, is it possible to order via the app??
Good day!
We are working on it. We hope that soon we will receive rewards for purchases from the iOS mobile application as well.
I ordered on May 16, the 15% cashback was that day. The cashback was credited a month after the purchase. In general, I am satisfied with everything, the only nuance is the withdrawal of cashback from UAH 200. Since I have 160, I have to make another order so that there is at least UAH 200 in the account.
Good day!
Thanks for the feedback!
Look at all our stores, it's not that difficult to collect the minimum amount. =)
Why is cashback not credited for orders through the application?
Good day!
We noticed a problem with the display of orders made from iOS devices, so until it is resolved, we recommend buying from Sinsay UA from other devices.
I made 2 orders at Sinsay back on 16.05, when the cashback was 15%! Cashback never appeared in the personal account for any of them!!! I issued a "lost cashback" for both, but no change!!! It looks very unfair! I followed all the rules, I did not go to any other sites!
Good day!
Cashback is displayed automatically based on data from the store. In case of loss, we also get nothing from the store.
Thank you for applying for cashback.
You can see the status of the request consideration in your personal account next to the order itself.
We have already contacted our partners to understand the situation. As soon as there is a response from the store, the application status will be updated.
Don't worry, we will wait for the answer with you.
