I didn't know about the coupons or anything like that, atida should say it on the website, the cash back was posted very quickly and then when I picked up the package I rejected it... I'm tired of atida, of course I won't buy more... it's not It's just that if we don't know about coupons or discounts we will be left without our cash back...I have spent a lot of money...but never again./(some discounts are given automatically by them, and that's the catch)
Hello Maria.
We are very sorry, but the conditions are published on the store page in our service.
All the best,
the LetyShops team
second time that Atida rejects my cash back, amazing...it is the only store that does this continuously, I always bought here but of course I will buy in other parapharmacies that there are and many...I spent a lot of money every month here it is shameful that they reject it every now and then.
Good afternoon, Maria.
We just checked your request and see that it was rejected due to the use of the coupon. Unfortunately, according to the store's conditions, cashback is not credited if you use coupons or promotional codes that were not provided by LetyShops.
All the best,
the LetyShops team
This store is very bad. I bought only for the 20% cashback and now they have completely denied me. I didn't use coupons at all, and I bought Atida brand products precisely because that was the cashback promotion. Avoid this store, it is not like the others that do work. It's not letyshops' fault, because they always pay. Careful!!!
Good afternoon, Julita.
We have already added a partial bonus for your purchases, we hope it cheers you up a little and that the advice our agent has given you will be useful in your next purchases ❤
Greetings,
the LetyShops team
It is not the first time that I make a purchase and then the cashback does not appear and it is always when it has an extra percentage, I make a purchase of €59 with a cashback of 27.5% and nothing, I do not recommend it because you ALWAYS have to be claiming it
Good afternoon, Daniela.
We are deeply sorry for any inconvenience. The situations of losing cashback are unpleasant for us, since in this case we do not win either.
To address the issue, we have already contacted our partners and hope to get a positive response soon. As soon as we know something, we'll let you know.
All the best,
the LetyShops team
With everyone dissatisfied with the cashback because they deny it at the minimum. I am very satisfied with Letyshops because they answered my complaint telling me that the store denied the cashback but that they accepted it from their funds. A 10 for Letyshops.
Hello Elena!
Thank you so much for leaving your comment. A pleasure to help you ❤
The cashback for your order was rejected due to the use of the coupon that contravenes the store's conditions.
All the best,
the LetyShops team
In the last order I claimed the cashback, which I had done correctly and provided all the captures, they denied it again. I plan to continue using the platform
Hello rosa!
Upon reviewing the information, we see that a coupon was applied to your order. Unfortunately, according to the store's conditions, cashback is not credited in such cases. If you have any questions, contact us, we are willing to help you.
All the best,
the LetyShops team
They have rejected my cashback claiming that the Cashback rules had been "broken". When I made the request they approved it almost instantly. I don't understand the need to have to go behind the scenes to get something approved (after having already claimed it with screenshots included) instead of approving it from the first moment.
Hello, Yaiza!
Unfortunately, we received a negative response from partners regarding your request, so the request was rejected.
To support you in the situation that occurred, we have paid the cashback for your order from our funds. We hope that the advice our agent has given you is useful for your next purchases.
All the best,
the LetyShops team