Non-existent customer service, questionable quality at least regarding photography. Zero notification when you make a return, almost two months ago I returned a product and I have not been reimbursed or even know where it is, in addition, you have to pay for the shipment, which being cheap to China is not
I did not manage to contact them at any time. Thanks to PayPal, I got the 85 euros spent back. Are they a scam ????
We are very sorry that such a situation has occurred. We cannot guarantee that Lightinthebox store representatives will read reviews about our service.
Please contact Lightinthebox support. We hope that the problem will be solved as soon as possible.