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Don't forget about Cashback rules and advices

Purchases at VICHY with cashback

Waiting time for crediting cashback
Average waiting time for cashback: 26 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
7% 16.8% За оплаченный заказ нового пользователя магазина VICHY
4% 9.6% За оплаченный заказ постоянного пользователя магазина VICHY

Минимальная сумма заказа для получения кэшбэка 200 рублей.

Reviews on VICHY (41)

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Therefore, we do not publish reviews that contain:
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• useless duplicated information;
• only a star rating or just a few words.
31.01.2020

Никакого кэшбэка за первый заказ! Верю в службу поддержки Летишопс, надеюсь, разберутся.

01.02.2020

Здравствуйте, Мила!

Приложим максимум усилий, чтобы разобраться в вопросе :)

С уважением,
команда LetyShops

18.01.2020

It infuriates me to write Letishops on technical support about the canceled cashback for orders. This time the cashback was again rejected from Vichy, the store allegedly did not confirm that the order was made through this service. And the message from Lethishops about the cashback came to me right away in the mail with the Vichy order number. Earlier, a similar problem was quickly solved for me, but not this time. At first, they asked me questions that I answered in advance by filling out an appeal. Then they asked me to wait a month, waiting for a response to the request from Vichy. She waited more than a month and wrote herself, in the end - "Vichy did not confirm, next time follow our recommendations, but here you have a nice bonus on the account." Request for re-request in vichy is ignored. One gets the feeling that site users are simply being deceived and, if they suddenly start to resent, they give a bonus. True bonus is 2.5 times less than expected cashback.

The review was translated from Russian using Google Translate. Show original Show translation
19.01.2020

Hello Maria!

Cashback declined because we did not receive a reward for your order. To find out the reason for this situation, we turned to partners. We received a response that the commission was transferred to another source, not to us. This can happen if there was a click on an advertising banner or a mailing list transition before buying. Also the reason could be third-party extensions.

Yes, for part of the orders, we compensated for the cashback from the company's funds, but we can’t always do this, since we don’t get anything in this case. We hope that the manager’s recommendations will help with future purchases.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.12.2019
I received the goods, cashback was not credited why? (
The review was translated from Russian using Google Translate. Show original Show translation
06.12.2019

Unfortunately, the store for some reason rejected my cashback. My beloved LetiShops compensated me this chagrin from my means. Thanks!

The review was translated from Russian using Google Translate. Show original Show translation
15.12.2019

Lyudmila, good afternoon!

We were glad to take care :) We believe that the manager’s advice will help in making future purchases.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.11.2019

Made the first order in the store. Cashback not accrued. I wrote to the service, the next day the amount came. Thanks Letyshops! Goods from the store have not yet received. I used a little brand products, normal.

The review was translated from Russian using Google Translate. Show original Show translation
15.11.2019

Hello, Natalia!

You can always count on the help of our managers :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.10.2019

VICHY does not charge cashback (((

The review was translated from Russian using Google Translate. Show original Show translation
25.10.2019

Natalya, good afternoon!

The process of fixing orders and accruing cashback is automatic according to the data from stores / services with which we cooperate. If our partners link is recorded when placing orders, they automatically enter the system. Otherwise, we do not receive any information. For successful cashback accrual it is important to adhere to the rules , as well as the conditions that are written on the pages of partner stores.

To help understand everything, created appeal # 1796975 through your account.
Waiting for the answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.08.2019
My review is not about VICHY funds. I am a long-time customer of the store. I ordered a set of stocks. Instead of a set of 3 products, one cream was sent in a gift box. She filed a claim, she was accepted and said that the shortfall will be sent with courier delivery. I can’t wait for the courier and I never choose such a delivery. They searched for a very long time for me “technical opportunity” not to send it by courier, but to the LDP, found, offered to select the LDP from the list of addresses, I chose. And then I became through the social. network (!!!) get courier delivery service. In the end, I received this unfortunate remainder of the order after all in the PVZ at a completely different address. It touched that, as an apology for their jamb, they didn’t even put a tiny probe)). It seems that the store does not value its reputation at all. Amazed.
The review was translated from Russian using Google Translate. Show original Show translation
12.04.2019
VICHY products are great. I really liked it. The store often offers promotions, so you can buy very good cosmetics at a profit.
The review was translated from Russian using Google Translate. Show original Show translation
04.02.2019
In the nearest pharmacy, all products are cheaper. And what a joke, the cost of pickup 250 r?
The review was translated from Russian using Google Translate. Show original Show translation
29.01.2019
Faced with extremely unprofessional service in this respected store. I placed an order for the action with a 20% discount and free delivery, immediately made payment online for an additional discount. In the evening, the manager called back and said that there was a shortage of a probe in the order, so the order must be canceled, it cannot be sent, the probes cannot be replaced or removed from the order. Order canceled. With an interval of 8 minutes after deleting the order, I created a new order. An hour later, the manager calls and says that now they can’t send the order, because there is a shortage of the main product (!), Which ended in 8 minutes! At my suggestion to send me the goods originally reserved, resetting them in the orders following me, there was a categorical refusal. The only solution is to refuse my order again. At the same time, the company does not hesitate to take an advance payment for orders that it cannot fulfill, returning it within 10 days (as promised). In total, 3494 rubles with zero effect were transferred to the store. It is sad that such a well-known company works so unprofessionally.
The review was translated from Russian using Google Translate. Show original Show translation
17.12.2018

I first ordered a set from the store through the cashback service and there was still a 3% discount for paying online and then I placed a second order with a 20% discount. Unfortunately, cashback after 30 days did not come and I had to write to the support service. After the appeal, the first cashback quickly came and almost immediately the second. sorry that the store has to be reminded and I liked everything

The review was translated from Russian using Google Translate. Show original Show translation
17.12.2018

Hello!

Thanks for the feedback.

Partners need a certain period to process information on orders and transfer to our system. It might have taken a little longer to process.

If you have any questions - write, we will be happy to answer and help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.12.2018

The store is good, I love the products. advantageous with store score system. took a star for reducing the cache more than 4 times, probably still not a store error, but more complaints about flying, they are misleading, not nice, I didn’t expect, of course, a full cache, but not nice (black Friday long order Delivered without agreeing the date, just sent an SMS that the delivery will be then that. Cache crediting - a month

The review was translated from Russian using Google Translate. Show original Show translation
27.12.2018

Hello, Hope!

Thanks for the feedback. We are sorry that the information misled you.

We contacted you and found out that this was not your first purchase at the VICHY store. Therefore, cashback is credited correctly, at an interest rate of 4.5% (13.5% of the stock, respectively).

If you have any questions, you can always contact us. We are in touch and are happy to tell you.

Happy New Year! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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