in general, I rarely leave exactly dissatisfied reviews, but here, sorry, I just overwhelmed. I ordered mascara, I love and use the brand for a long time, but I used to buy it through Letoile. And here it seems to be direct, it should be better and faster .... Yeah, no matter how. I paid everything on Wednesday 24.04., Delivery time ... Saturday (okay, I will bear it, although I was surprised). Saturday. I'm waiting. No delivery. They don’t call, they don’t tolerate, they don’t apologize .... - Nothing. Sunday - no order. On Monday I called cursing - they apologize, but they don’t bring anything on Monday either. Tuesday - no order, I call again. "We will forward your complaint." Where will you transfer it? You bring me the order, I didn’t pay for the transfer of complaints ... On Wednesday, I still managed to get my order out. Vivat! Total delivery WEEK. A week, Karl! WITHOUT warnings, without hyphenation, without SMS, do not wait, with my constant calls and reminders that it would be nice to still fulfill my assurances ... If you do not charge cashback, I won’t be surprised ....