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Don't forget about Cashback rules and advices

Purchases at YVES ROCHER RU with cashback in France

Time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Обращаем ваше внимание, что кэшбэк не зачисляется:
- за заказы сделанные через email рассылку YVES ROCHER;
- за заказы сделанные из печатных каталогов через сайт YVES ROCHER;
- за заказы с использованием купона;
- при использовании программы La lettre.

Reviews on YVES ROCHER RU (137)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
13.07.2019

When you go to the site, the offer with gifts changes (PAR from Yves Rocher). I had an offer with lucrative gifts (from 2500 perfume as a gift), and after going to your website, a completely different offer is displayed in the basket (where from 2500 nesser as a gift). I will order without cashback! If there were where to attach screenshots, it would attach

The review was translated from Russian using Google Translate. Show original Show translation
13.07.2019

Good afternoon, Oksana!

Perhaps, offers from the store with discounts or gifts are inactive, if you switch from another source and not from the store directly or from the mailing list. They may not be compatible with cashback. In this case, you need to choose one thing.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.06.2019

When you go to the site prices change, and more than 6% cashback! No benefits, unfortunately! And gifts are changing for the order.

The review was translated from Russian using Google Translate. Show original Show translation
03.07.2019

Hello!

We made a lot of test orders and did not notice that the cost changed when moving from our service. Please send screenshots where the changes will be visible.

We are waiting for information to sort things out.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.06.2019

The store and the goods are excellent) But the combination with the cashback does not work at all from the word. After making and prepaying the order, the cashback not only did not appear, but a letter came from Letyshops with a reminder to complete the order. And this is not the first time. And only with this store (from where I placed orders through the Letyshops)

The review was translated from Russian using Google Translate. Show original Show translation
13.06.2019

Good afternoon, Julia!

Let's see together :)

The cashback for orders in Yves Rocher is fixed in our system. To find out the cause of loss for a specific order, created an appeal to the service of care. We will be grateful for the assistance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.05.2019

When you go from the Letishops website and make a cashback, the cost of goods is higher than just when buying from the site. Many discounts disappear. others are decreasing. Promo code is not activated. The store does not agree on the delivery date, the delivery just calls for half an hour before arrival. Apparently, they drove past.

The review was translated from Russian using Google Translate. Show original Show translation
27.05.2019

Hello.

We did not notice price changes during the transition from us. To understand this situation in more detail, we created an appeal on your behalf.

We will wait for your answer. You can do this through the "Help" section - "My downloads" in your personal account or by mail at support@letyshops.com.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.05.2019

When I try to order through letyshops in Yves Rocher, they write that delivery to my region is not carried out. And without a cashback service, there are no delivery problems.

The review was translated from Russian using Google Translate. Show original Show translation
15.05.2019

Hello, Zarema!

Thanks for the feedback.

In order to understand the situation in more detail, we made a test checkout. Delivery to Kabardino-Balkaria is available both when directly going to the store's website, and through our service.

A call to help was created. Please answer the manager for questions through the mail or sections of the personal account "Help", "My treatment".

We will wait for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.03.2019

I make orders in this store via https://letyshops.com/ (cashback), I constantly have problems with it. The site writes that the points will be awarded, and then disabled. Had such a problem already with 4 orders. On the phone, the store does not give explanations, they say that they do not know any cashback.

The review was translated from Russian using Google Translate. Show original Show translation
08.03.2019

Hello!

Thanks for the comment.

The fact is that we cooperate with online stores not directly, but through affiliate programs, and all communications with stores occur precisely through the transmission of information through similar programs. Usually, affiliate program managers, or managers in marketing and / or user engagement, hand in the transfer and verification. For this reason, most store employees may not have information that we work with this store using a cashback program.

Subject to the rules for purchases with cashback and store conditions cashback successfully credited to the balance. We see that the service manager has already helped with the accrual of cashback in circulation.

Need help - write, we are always in touch.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.03.2019
QUICKLY, CONVENIENTLY, FAVORABLE CASHBACK ACCEPTED WITHOUT DELAYS AND REMINDERS
The review was translated from Russian using Google Translate. Show original Show translation
05.03.2019
They took and canceled the already paid order. No call. Only the message arrived the next day. Even the money they have hung. The operator can not explain anything, only memorized phrases talking like a robot.
The review was translated from Russian using Google Translate. Show original Show translation
06.02.2019
All credited. Thank.
The review was translated from Russian using Google Translate. Show original Show translation
10.01.2019
There were problems with the accrual of cashback, but they were quickly solved! The program is very good, quickly react and solve the problems! Thank! Cashback, after it was sorted out, was immediately credited. I advise
The review was translated from Russian using Google Translate. Show original Show translation
20.12.2018

12/15/2018 I made and paid for the order, but the cashback was not charged, although the conditions on my part were all met. No referrals were used in the letters. Just went to the site, activated the cashback made an order, but the miracle did not happen !!! After reading the reviews, it became clear that I was not the only one so deceived. Very sorry!!!!

The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

Hello!

Thanks for the comment.

Do not worry, please, we will do our best to sort out the situation. To do this, create an appeal to the service of care. You can find it and answer it in your account, in the "Help" section - "My downloads".

We hope for your answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.12.2018

Like products store. Getting cashback for the purchase is a nice bonus! Thanks to the LetyShops team for promptly resolving misunderstandings with the accrual of cashback !!!

The review was translated from Russian using Google Translate. Show original Show translation