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Don't forget about Cashback rules and advices

Purchases at Sephora RU with cashback in France

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Reviews on Sephora RU (23)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

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Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
18.02.2020
Соблюдая все условия, не факт, что вы получите кэшбэк(если звёзды сойдутся, то возможно). Крайне недовольна, не получив кэшбэк. На решение ситуации ушло 7 недель ожидания и в итоге я не получила ту сумму, на которую рассчитывала, оформляя заказ. Очень разочарована, рекомендовать не буду никому и никогда.
19.02.2020

Добрый день!

Понимаем, что вас расстроила ситуация утери кэшбэка. Старались вернуть его, подав запрос партнерам. Получили ответ, что комиссия за заказ была передана другому ресурсу, не нашему кэшбэк-сервису.

Надеемся, рекомендации, предоставленные менеджером в обращении, помогут при оформлении последующих покупок.

С уважением,
команда LetyShops

11.02.2020
Кэшбэк подтверждается через 2-3 дня после покупки, оплачивая сразу и забирая в пик-поинте. Никаких проблем с магазином!
10.12.2019
Fast and clear! Cashback is generally mega-fast! For the first time I see this) yesterday I took the order from the postomat, today I confirmed the cashback! Cool! Thanks!
The review was translated from Russian using Google Translate. Show original Show translation
27.11.2019
Cashback returned a day after receiving the order. Thanks to the store and letyshops.com!
The review was translated from Russian using Google Translate. Show original Show translation
09.11.2019
Cashback confirmed in just a couple of days!
The review was translated from Russian using Google Translate. Show original Show translation
20.10.2019
On Friday I received two orders. Cashback returned on Sunday. Unexpectedly fast. Compared to other online stores, Sephora pleased, the amount of cashback has not changed, i.e. how much they initially accrued - so much and returned. I did not have to wait long and enter into correspondence with the LetyShops support team, and such moments, alas, were. Glad to order from Sephora and a small savings in the form of cashback.
The review was translated from Russian using Google Translate. Show original Show translation
16.10.2019

Unlike Rive Gauche and Letual, where you have to wait for your cache for months and “knock” it out, Sephora credited immediately ... a week has not passed since the purchase. THANK.

The review was translated from Russian using Google Translate. Show original Show translation
16.10.2019

Daria, hello!

We are glad that cashback was credited as soon as possible.

If there are difficulties when calculating cashback in other stores, be sure to write to our care service. We are in touch and ready to help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.08.2019
Many thanks to the support for helping to get the cashback! This is my favorite store, it has a lot of brands and a generous loyalty program, I save a lot of money with it.
The review was translated from Russian using Google Translate. Show original Show translation
11.07.2019

I placed an order on July 9, 19, already received an order on July 11, 19, there is a check paid through Sberbank online, there is a transition in the application, but the cashback did not even appear in the profile. From time to time, for some reason, when you buy in some stores, cashback does not come. All the time, writing support services is also annoying. Somehow the platform does not work clearly.

The review was translated from Russian using Google Translate. Show original Show translation
12.07.2019

Good afternoon!

Failure to comply with store conditions and violation of cashback purchase algorithms may affect the recording of order information .

Notice that you contacted an online chat and an appeal was created on your behalf. The manager will help to understand the situation in more detail :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.06.2019

I made two orders, not a single cashback appeared. Although there are transitions.

The review was translated from Russian using Google Translate. Show original Show translation
12.06.2019

Good afternoon!

We will be happy to help you figure it out. Already created a call # 1655463 to the care service on your behalf. To respond to the appeal, go to your personal account, section "Help". Additionally, an email was received at your email address.

We wait ;)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.05.2019

A few days have already passed after the order, and the cashback is still not displayed.

The review was translated from Russian using Google Translate. Show original Show translation
17.05.2019

Good afternoon, Catherine!

Thanks for the comment.

It is a pity that such a situation has occurred. We have already created an appeal to understand the reason for the loss of cashback and help. Please answer the manager through the mail or sections of your personal account "Help", "My appeals".

We will be waiting for your message.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.04.2019

Good afternoon! 04/17/2019, made an order, it is not displayed, it is visible only in the transitions that visited the site.

The review was translated from Russian using Google Translate. Show original Show translation
27.04.2019

Good afternoon!

Thanks for the comment.

Ksenia, we will definitely help in resolving the issue. To understand the situation in more detail, we created an appeal to the care service. Please answer the manager through the mail or sections of your personal account "Help", "My appeals".

We welcome feedback :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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