Purchases at Qatar Airways with cashback in France

Hello Albina!

We hope that the advice given by the manager in circulation will help prevent the loss of cashback for future purchases.

Yours faithfully,
LetyShops team

Vitaly, good afternoon!

It’s always nice to take care of our users :)

Several factors can affect the loss of cashback, namely:
- the work of third-party extensions in the browser;
- visiting other sites during the purchase;
- violation of the conditions of the store.

We are sure that the recommendations will help when making future purchases.

Respectfully,
LetyShops team

Vadim, good afternoon!

Thanks for the new review.

Honestly, very nice to read it.

Nastya sends greetings;)

Respectfully,
LetyShops team

Hello, Vadim!

Yes, sometimes the cashback may not be fixed automatically :( In the appeal, the managers of the care service always try to figure out the situation to help return the cashback for the purchase.

Checked the bonus amount. Cashback was credited correctly - on the cost of tickets. The sum of all taxes and fees is not taken into account. This feature was warned by users on the Qatar Airways service page on our website.
We hope that more cashback will not be lost.

Respectfully,
LetyShops team

Alexander, good afternoon!

Thanks for the feedback.

We ask you not to be upset. Be sure to help solve your question.

Your answer came to us at night. At this time we are sleeping;)

During the day, the manager will respond to the appeal.

If you have additional questions - be sure to write. Have a good weekend!

Respectfully,
LetyShops team

Hello, Vadim!

Thank you for sharing your opinion.

Unfortunately, ad blockers can really influence reward fixing. We work with different stores through different methods of data transfer. In some stores, for example, in Aliexpress, blocking extensions do not affect the process of fixing the cashback. At the same time, ad blockers can trim the necessary information when displaying orders from other stores. In the rules for cashback purchases, we highlighted this information so that our users are always familiar with it.

We see that you have an open appeal to the customer care service. The manager who solves the request will return with a response by the end of the day.

Respectfully,
LetyShops team

Hello!

Thanks for the feedback.

The amount of the order does not affect the process of transmitting information from partners. Sorry, we have not received any data for this order. To the extent possible, we have already compensated for the cashback to your balance.

We sincerely hope that such situations do not happen again.

Respectfully,
LetyShops team

Good afternoon, Alexander!

Thank you for informing.

To resolve the issue, we created an appeal to the care service. We will be glad to receive information about the purchase on the tab "Help" - "My complaints".

Respectfully,
LetyShops team

Good afternoon!

Thanks for the comment and contacting the care service.

Do not be discouraged, please, our manager will help you figure out the reason for not charging cashback and solve the problem.

Need help - be sure to write. Have a great day!

Respectfully,
LetyShops team

Good afternoon, Jeanne!

Thanks for the response and contact the care service.

Our manager is already dealing with your question and will write to you within 24 hours. We hope that together we will be able to understand the reasons for not displaying cashback.

There will be additional questions - write. Have a sunny day!

Respectfully,
LetyShops team

Hello Daria!

Thank you for your comment. In order to understand the situation in more detail and help you, we have created an appeal on your behalf. You can find a response and answer it through the "Help" section of your personal account, in the tab of this section "My calls".

We will wait for an answer from you.

Respectfully,
LetyShops team