Purchases at Media Markt ES with cashback in France
- Cashback is not credited for services (such as repairs, warranties, financing, etc.), refurbished products (each product labeled REFURBISHED indicates if it is a used product) or any returned products.
- Cashback is not credited for orders from the Canary Islands.
- Cashback is not credited in case of using any voucher or discount code.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
- The store is not providing us with information about your order amount at the moment of the order registration, that's why cashback for your order may be displayed as 0 EUR. While processing your order, the store updates that and cashback amount is set according to the rate stated on the store's page.
Reviews on Media Markt ES (148)
Therefore, we publish only our customers' reviews.
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It does not work. I proceeded to make a mobile purchase from the letyshop application. The purchase is very simple. It redirects you to the mediamark website, you add the product or products you want to buy and make the payment. You receive emails to the mail of the verified purchase and that's it. What doesn't work is the cashback. Mediamark does not notify letyshop of the purchase, so the cashback does not appear in pending. I complained to letyshop through the app and with photos that prove the purchase. In the customer service they were very kind and empathetic at all times and in the end they added part of the cashback that I would have obtained. I understand that letyshop is not "fault" so you should look at who you work with and who you don't. Mediamark is not a reliable company to give you the full cashback they say.
Hello Miria!
We have paid the total cashback for your purchase. It has been a great pleasure helping you.
We hope that your future purchases will please you with the cashback and that situations like this will not happen again.
Greetings.
The LetyShops team
Is a gotcha. It is the second time that I buy in Mediamark and that the 10% is not credited. I bought it in that store through Letyshops for being a high amount of a mobile. I did everything correctly and in the end they paid me €5 of the €50. The said. Do not buy that they will not pay it in life.
Hello!
We are very sorry for the situation that occurred and we understand your feelings. If the cashback is not automatically registered in our system, we also lose the payment for the order. From our side, we do everything to please the user, but we do not always have the opportunity to reward all the cashback.
Happy day and greetings.
The LetyShops team
It does not work!! It seems like a hoax to me that they put a 10% promotional cashback and then not apply to the purchase. I bought precisely because of the promotion because it was a big purchase and I was waiting for an interesting offer. Letyshops has given me €5 cashback, which is not even remotely close to the amount they promised. I have made sure to do the procedure correctly by activating the cashback from the web. All a scam, first and last time. Too bad I didn't read the comments earlier.
Good afternoon Michel!
We understand your emotions about this unpleasant situation. Unfortunately, the cashback was not registered in our system automatically. Since the store does not accept requests about lost cashback, we cannot contact partners to try to recover it. We are very sorry.
We have credited the partial bonus from our funds to please you a little. We hope that incidents like this do not happen again.
Cheers!
The LetyShops team
I activate the cashback from the browser extension as soon as I enter the MediaMarkt page and twice that I have bought this month, in no case has the cashback appeared. It works badly, what I would recommend is to activate the cashback from the lety page and see if it works that way.
Hello Ruben!
We are sorry that you had such an experience and we understand that the situation is unpleasant. We have rewarded a part of your lost cashback, but unfortunately we cannot credit more, as we do not receive our commission either.
We would be very grateful if you could answer the questions about the buying algorithm to our agent Tina, so that she can investigate the case in detail. We hope that incidents like this do not happen again and that you enjoy your next purchases with our service.
Greetings.
The LetyShops team
IT'S A SHAME, although LetyShops tells me that they can't pay me the chasback, when Media Markt had it increased to 10% and I did everything correctly without leaving the browser or anything. Media Markt washes its hands and doesn't give me the cashback. I will not buy from Media Markt with cashback again as it does not respond to LetyShops and cannot solve this problem. I hope the same thing doesn't happen to me, that I read the comments after buying it already.
Hello Andrea!
We understand your feelings, but unfortunately we cannot go to the store and claim the lost refund. We hope that the advice given by our manager María in your query will help you in your next purchases.
Greetings.
The LetyShops team
I made a purchase and in less than 24 hours the cashback appeared as pending. I ended up very happy because they definitely gave me the cashback. For this same reason, yesterday I made a purchase again and followed the same steps as the first time (I took screenshots as proof that the cashback was activated just in case). Now more than 24 hours have passed and I have not received the cashback "as pending" like the previous time. I have already opened a request, I will update...
Hi Sara!
We are sorry for the inconvenience occurred. For some technical reason, the store has passed us the information about your purchase with the delay. The cashback is already pending in your account. This is great!
All the best.
The LetyShops team
Everything is great. No problem with cashback (Letyshop), nor with MediaMarkt.
Hello, Second time that I buy with a cashback in this store and Second time that it does not appear… An increased cashback of 12.5% that does not appear, is it a coincidence? It's amazing that it always happens in the same store. My order 152981153 of 129 euros had a cashback of 12.5% that did not appear. They are always the same.
Buenas tardes!
We are sorry this situation happened and we understand your emotions. The loss of cashback can happen due to several factors: violation of store terms, prolonged payment (more than an hour), use of promotional codes. We see that a discount has been used on your purchase, this could be the reason for the loss of your refund. Follow the status of your application, please.
Cheers!
The LetyShops team
IT DOES NOT WORK. Nth time I try to buy in this store and I run out of cashback. On this occasion, unlike the previous ones, in addition to doing EVERYTHING that the Letyshop team tells me, I downloaded the google browser so that nothing mysterious could interfere with the cashback. I don't know why in my specific case, I do it from the mobile app, from my usual browser or from this new browser, it NEVER collects the cashback. In other stores it works without problems, it only fails here. I don't know if it will be an exclusive problem for a few clients or if it is something too generic.
Good afternoon, Antony!
Thanks for sharing your experience. We are very sorry for what happened. We, like you, are interested in the automatic crediting of cashback, since we do not receive anything on such occasions either. We hope that the advice that our manager gave you in your consultation will help in future purchases.
Cheers!
The LetyShops team
I am increasingly dissatisfied with your brand. I have spent hundreds of euros (€800 at least in the month of May) and the cashback does NOT appear. Unfortunately, your system does not convince me and I am not going to waste any more time with you. I'll end up sending the reports, but for the problems you give, you don't deserve the time lost. I hope this review is helpful. Thank you
Good afternoon, Edward!
We are sorry that you have such an opinion, but it is your decision and we respect it.
Unfortunately, the cashback for your purchase 152453343 was not registered and we cannot contact the partners to find out the reason for its loss, since they do not accept our requests.
However, we have rewarded you with a refund of our funds. We hope that it will be an isolated situation and that it will not be repeated.
Cheers!
The LetyShops team
As always when the cashback is increased, coincidences always fail or there has been an error at the time of the transfer between them. In short, when they have to give you a cashbasck of €30, they give you €10 after making a claim and, on top of that, giving thanks as a gesture..... in short, they promise and expose one thing and when it comes down to it, it's another.....
Hello!
We understand your emotions. As much as you, we have not received the commission for your purchase. We are sorry for what happened, but we cannot go to the partners to claim the cashback, since the store does not accept our requests. We have partially paid you the cashback. We hope that incidents like this will not happen again in the future.
Cheers!
The LetyShops team
