¡Atención! ¡El cashback se paga sobre el valor neto del producto, excluyendo el IVA, todos los demás impuestos y cargos y cualquier costo adicional, como la entrega y el envío!
I placed an order for a set of outdoor furniture with a price of over €1000 and I have not been credited with the Cashback and also some of the pieces had defects and the customer service at Maisons du Monde told me that I broke them when assembling them. Not a recommendable shop. I will not buy again.
Hello, Sandra!
We are very sorry about this. We are reaching out to our partners to refund your cashback and we hope to get a positive response from them as soon as possible.
I bought two shoe racks, and I'm still waiting to see if they recognize my cashback!
Good afternoon.
First of all, we want to sincerely apologize for any inconvenience this situation has caused.
For some reason, we have not received compensation for your purchases. To find out, we have contacted the partners. As soon as we receive any response, we will let you know.
I bought two bedside tables and one arrived very broken, I asked to change it for another one and the third one also arrived broken, in addition to the fact that they did not want to take the previous one broken. I asked to return the tables, I did not want them to send me a fourth broken one. They told me that they could only return the one that was in good condition because of the third broken one that was sent to me, I had a period of 72 hours to return it. The package arrived at home when I was not there so the 72 hours had passed. I had bought those tables for a show floor of several tourist apartment buildings, I am clear that I am not going to furnish them buying in this store and I do not recommend it for those of you who also have businesses.
I placed my first order (new customer, 5%), they charged me a huge shipping, I did not use discounts and on top of that they did not give me the cashback. What I have received has been a bonus of euro and a peak from Letyshops.
Hi Jessica!
We are sorry for the situation that occurred. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. Also, if you have some extensions installed in your browser, we recommend that you deactivate them during your next purchases.
We have credited the full cashback to your balance of our funds. We hope future purchases are successful.
All the best.
The LetyShops team
At first my purchase was not verified in this store, I mentioned it to customer service and in no time they solved my problem. I do recommend it.
Good!
Thanks for sharing your experience. We hope that situations like this do not happen again and that you enjoy shopping using LetyShops ❤
All the best.
The LetyShops team
I bought a sofa a few months ago. At first I had a problem with the cashbank, it was not registering. But talking to Customer Service and with the help of an assistant who followed up, get the money in the account. I do recommend it :)
Hello Ainhoa.
It has been a pleasure to help you ❤
We hope that no incidents will be generated in your next purchases.
Sincerely,
LetyShops team
a relative of mine bought following all the rules as they say and never received the cashback, unreliable store
Hello!
Maisons du Monde ES has been recommended as a reliable partner. Orders are already being entered into the system successfully. If you, or a loved one of yours, has had any problem with the cashback accreditation, you can always create a query in our Customer Service. We will check the information and help
Sincerely,
LetyShops team