Зверніть увагу! Після оформлення замовлення сума кешбеку може відображатись невірно. Але при підтвердженні (звірці) замовлень кешбек зміниться і нарахується коректно.
"Cashback was not found :( We contacted the store. We are waiting for an answer until 4 months."
Good day!
Anton, we understand that waiting is troublesome. Most applications are processed much faster. Hope to get an answer sooner :)
LetyShops team
Great store, but cashback works every other time! I went in from another browser, where there was nothing and no extensions, I sent a request to lose the cashback, wait up to 4 months (very cool!)
Good day!
We have not received information on your order. The reason may be in violation of the purchase algorithm (long ordering, transition to other pages). There may also be an error in data transmission.
The application will be processed automatically. You can track the process in your personal account :)
LetyShops team
The store is good, the goods are too, but the cashback was waiting for the maximum term, as a result it was credited.
Good afternoon, Alexander.
Each store has unique waiting times. They are published on the transition page so that users can familiarize themselves with them before placing an order. This time is needed for partners to transfer data to our service.
Cashback is credited to the balance automatically as soon as information is received from the store.
We are always ready to help if you have any questions ("Help" section).
LetyShops team
The store is good, I order coffee here many times already. But cashback has never appeared automatically in "orders and finances". You constantly need to create a request for a lost cashback, this is in case you have not forgotten.
Sasha, good afternoon!
The loss of cashback can be influenced by several factors, including:
- extensions and antiviruses that are installed in the browser;
- visiting other tabs during checkout;
- non-compliance with the terms of the store or the rules for placing orders .
Please track the status of the application by expanding it as in the example . We expect a response from partners together with you. :)
Sincerely,
LetyShops team
Coffee is good, the store as well, but for the last 3 purchases no cashback, very sorry
Hello!
We contacted you in the "Help" section to contact the partners and resolve the issue :)
Sincerely,
the LetyShops team
I made an order through Letyshops twice. In both cases, the cashback was not even displayed and was not counted. Service of the store is fast and high quality, prices are up-to-date.
Good day!
Thank you for sharing your store shopping experience!
We contacted you in the appeal (section "Help") to help with cashback. :)
Sincerely,
LetyShops team
I made an order through Letyshops for an increased cashback, which was not successfully credited to me, opened a dispute - I have to wait as much as 3 months, which is clearly not ice. Now in the store: they write that delivery from 1200 UAH. free. Ok, I thought, and chose to pay in cash. I got a call and told me all the items added to the cart. When the box arrived, there was a document in it, in which all 4 ordered items + 1 bonus: when you choose free shipping, it’s free for half — you paid another 50 UAH, so-called. commission of New Mail. I called the site, gave a 5% discount on the trail. order A cashback would not be bad, but it did not count
Oleg, hello!
On your order, we did not receive information and commission from the store, so we contacted partners to find out the reason for losing the cashback.
It takes time to process the request, but the response may come much faster.
The manager is waiting for you to contact you and will definitely contact you. You are not alone :) It is also important for us to resolve the issue.
Sincerely,
LetyShops team
Great store with good service and competitive prices. Cashback came very quickly - it was confirmed somewhere in a week.
The coffee and the store service are superb! I made an order 2 times. The first cashback will be credited in less than a week, but it has not been credited yet.
Alevtina, good afternoon!
The store needs time to transfer information and commission to us. The term for crediting cashback for your purchases has not passed yet.
The manager contacted in the appeal (section "Help") and will supervise this process :)
Sincerely,
LetyShops team
Excellent shop! Large selection of quality coffee and reasonable prices! We called back immediately after ordering and sent the goods as soon as possible! Fast, relevant and high quality! From communication with managers to packaging of goods - only pluses !!! Recommend! And cashback is nice)))
Hello!
It is doubly pleasant to enjoy coffee, knowing that it was purchased with cashback. :)
We are glad that you were satisfied with your shopping.
Sincerely,
LetyShops team