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Кэшбэк по одному из твоих заказов был утерян

Помоги нам его найти. Перейди в Заказы и Финансы и внеси данные по утеряному заказу.

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1.65 %
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Don't forget about Cashback rules and advices

Purchases at Фокстрот UA with cashback in France

Waiting time for crediting cashback
Average waiting time for cashback: 22 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 30 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк не начисляется за:

- заказы, созданные сотрудниками контактного центра и сотрудниками Фокстрот UA;

- заказы из зоны боевых действий Луганской и Донецкой областей, а также АР Крым.

 

 

Reviews on Фокстрот UA (95)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
20.02.2020

Therefore, he wrote that they were deceiving. I bought a refrigerator and a washer on the same day, according to the same scheme: today I ordered a foxtrot through the website, tomorrow I picked it up at the pick-up point. Checks are all there. Cashback for a washing machine is less - it was charged, for a refrigerator - more. Not accrued. As a result, they wrote that they did not pick up the goods, and, strangely enough, the check is not for their confirmation !!!

The review was translated from Russian using Google Translate. Show original Show translation
20.02.2020

Hello!

We are sorry that this situation has developed.
Please specify the order number when purchasing goods.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.02.2020

Cheat! After buying a refrigerator, I received a negative answer about cashback. Reported that this order has been canceled. Therefore, the store did not transfer the reward. The order was re-issued in the store or carried out as an offline purchase.

The review was translated from Russian using Google Translate. Show original Show translation
19.02.2020

Good afternoon!

Indeed, cashback was rejected when reconciling data. We turned to partners to clarify the reasons. In response, we were informed that the order placed through our service was not redeemed. In this case, the purchase commission is not transferred, and cashback is not charged.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.02.2020

To Foxtrot I am mediocre (there were not very pleasant cases). There were bonuses from previous purchases. I ordered an electric kettle. A few days after the order, the manager called and said that the kettle arrived broken. Ok, it’s not burning for me. Redid the order. Then, after a working day, he recalled that this would not be a cashback. But no, the cashback entered, and earlier than it should and 14 days have not passed. Thanks to LetyShops for the service.

The review was translated from Russian using Google Translate. Show original Show translation
12.02.2020

Maxim, good afternoon!

It's great that cashback is credited to the balance for the purchase! :)
Nevertheless, we advise you to re-place the order through our service in the event of such situations.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.02.2020
Good store and fast cashback.
The review was translated from Russian using Google Translate. Show original Show translation
07.02.2020
Cashback has come !!! not expected...
The review was translated from Russian using Google Translate. Show original Show translation
24.01.2020

Yes, everything is fine, it’s a pity that the cashback is so small if only 3-4% did :)

The review was translated from Russian using Google Translate. Show original Show translation
24.01.2020

Hello Andrey!

We often offer Lety codes that increase the cashback rate. Follow our news and newsletters :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.01.2020

You have to make an order twice, since the first time a cashback does not appear !!! Even if you are told that during the day, a lie !!! He should appear immediately !!!! For the third time I order, twice))

The review was translated from Russian using Google Translate. Show original Show translation
24.01.2020

Good afternoon!

A cashback can appear in your account within 24 hours after placing the order, as it takes time to transmit information to us. We recommend checking whether the purchase algorithm and the conditions that are on the page when moving to the store are respected.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.01.2020
Everything is fine. The goods were delivered on time. Cashback is also confirmed in the promised time frame.
The review was translated from Russian using Google Translate. Show original Show translation
27.12.2019
Foxtrot pleases% cashback! I love this store, he became even more like after rebranding with a fox)))
The review was translated from Russian using Google Translate. Show original Show translation
26.12.2019

There was a promotion with a cashback from the Foxtrot store, so I decided to order a TV. Switched from the mobile application, the top exactly lit up that the cashback is 8% active, made an order, even the TV stands at home, and the cashback never appeared in anticipation. Very disappointing.

The review was translated from Russian using Google Translate. Show original Show translation
28.12.2019

Hello!

Hi, Custom information was not reflected in our system. To understand the reasons, the manager has already sent a request to partners. Waiting together :)

Regards,
the LetyShops team

The review was translated from Russian using Google Translate.
19.12.2019
Keshbek did not appear, wrote to LetyShops support, the issue was resolved within 2 hours, I am very grateful to LetyShops for the quick feedback!
The review was translated from Russian using Google Translate. Show original Show translation
11.12.2019
People who complain that something did not work out for them, cashback is not credited, the store breeds ... Learn to use the opportunities provided to you. Everything is charged for me, I am absolutely satisfied with the work of the store. I have been using the services of Foxtrot for a long time and no jambs have been noticed for a long time. They themselves will not understand something, will not finish it, but the store or Letishops are to blame. Well, of course, “I can’t be guilty,” “I’m a client,” “why people and artificial intelligence do not read my mind?” ... Sorry, it’s boiling. PS: LetyShops and Foxtrot are handsome! ;)
The review was translated from Russian using Google Translate. Show original Show translation
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