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Don't forget about Cashback rules and advices

Purchases at El Corte Inglés ES with cashback in France

Waiting time for crediting cashback
Average waiting time for cashback: 120 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 150 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
3.9% Books
3.65% Entertainment, The shop, Merchandising
3.25% Pets
2.8% Perfumery
2.25% Electronics, Movies, Sports, Home, Toys, Music, Stationary, Video games, Fashion, Babies
1.6% Home appliances, Computers
1.3% Purchases from Bricor
0.95% Gourmet
Attention! Cashback is credited for order amount only excluding value added tax, any other taxes and additional costs.

Reviews on El Corte Inglés ES (14)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
05.02.2020

I have made a purchase of € 215 and only € 177.69 appear, why does this happen?

The review was translated from Spanish using Google Translate. Show original Show translation
05.02.2020

Hello!

Thank you for informing us that your cashback has not been credited. We want to help resolve this issue, so we have already created a query in your personal account, the "Help" section. We look forward to your response.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
22.01.2020

I am very unhappy, after a month I have been denied cashback when I have not returned any products. I want to know why since there is no reason

The review was translated from Russian using Google Translate. Show original Show translation
29.01.2020

Good afternoon!

We apologize for the unpleasant situation. We have opened a consultation to the helpdesk, but, unfortunately, we have not received any response from you.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
04.01.2020

Hello on 03/01/2020 I bought in this store and the cashback is not reflected, how do I see it?

The review was translated from Russian using Google Translate. Show original Show translation
04.01.2020

Good afternoon.

Thanks for the info. We see that a consultation has been created to the service from your account. The advisor will answer you in the short term.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
26.12.2019

Good afternoon, on December 18, I made a purchase, and the cashback marks me but the amount to be refunded is € 0. Being a purchase of € 188

The review was translated from Russian using Google Translate. Show original Show translation
27.12.2019

Hi.

Thanks for writing to us. Let's try to understand this situation together. We have already created a customer service consultation. You can respond in the "Help" section or at support@letyshops.com. We wait for your reply.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
08.12.2019

Good afternoon, I made a purchase on 11/29 but it has not been reflected in my account. I would like to know what happened and if I can recover the cashback

The review was translated from Russian using Google Translate. Show original Show translation
08.12.2019

Good afternoon!

We see that you have already created a query in the service department. We apologize for waiting for an answer. The advisor will answer you in the short term.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
02.12.2019

Good, I made a purchase in the English court today and I do not see the transaction or cashback, yesterday I did it in the same way and if the transaction appeared.

The review was translated from Russian using Google Translate. Show original Show translation
03.12.2019

Good morning.

We see that you have created a request for the loss of cashback. Soon our customer support advisor will answer you and help solve the problem.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
24.11.2019

Buy two weeks ago in this store and I was not reflected by any site I have a purchase invoice, I sent mail but I still have not got an answer thanks

The review was translated from Russian using Google Translate. Show original Show translation
25.11.2019

Good afternoon.

Unfortunately, the store did not send us information about this order. To understand the reasons for the loss of cashback, we have sent a request to the partners. We will let you know when we have the results. Let's wait together.

Cheers,
LetyShops team

The review was translated from Russian using Google Translate.
27.08.2019

Good morning, I made a purchase in the English court and it has not been reflected in my account

The review was translated from Russian using Google Translate. Show original Show translation
29.08.2019

Good morning.

Thank you for writing. We are happy to help you solve this situation. We have already created a query in the Help desk. You can find it in your personal account in the "Help" section. We look forward to your response.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
27.08.2019

good afternoon, I have placed an order that I have already collected and I do not see it reflected in my account

The review was translated from Russian using Google Translate. Show original Show translation
29.08.2019

Good morning.

Thank you for writing. We are happy to help you solve this situation. We have already created a query in the Help desk. You can find it in your personal account in the "Help" section. We look forward to your response.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
21.07.2019
This offer very well, I had to buy libris of text and also took the opportunity to treat myself and buy clothes and he has me. All payments arrived and also separated by different categories of book and fashion. All right, now it's just a matter of waiting 120 days for me to get it
The review was translated from Russian using Google Translate. Show original Show translation
14.04.2019

Good afternoon!. I have made a purchase in the English court and it has not been reflected in my account. I would like to be told what I can do ?. Thank you!.

The review was translated from Russian using Google Translate. Show original Show translation
15.04.2019

Hi.

Thank you for contacting us.

To help you with the withdrawal of funds we have created a query in your personal account. You can find it in your account, Help section.

Greetings.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
10.02.2019

I just made a normal purchase that is not yet in my LetyShops account

The review was translated from Russian using Google Translate. Show original Show translation
07.03.2019

Hello Paula!

Thanks for your opinion.

We would very much like to help you understand the problem that has arisen. To do this, we have created a query in your personal account, the "Help" section. Please respond to our manager, we will be happy to answer and help.

You have a good day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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