*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I HAVE PLACE AN ORDER IN Aliexpress STORE. ORDER 96722622201954. LOOKING ALREADY AND THE CASHBACK IS ADDED. ONLY THE ORDER I DIDN'T RECEIVE THIS YET, ALREADY THE PROTECTION IS ENDED. THE PARCEL HAS BEEN GIVEN TO ANOTHER PERSON IN ANOTHER CITY. MAYBE THIS CASHBACK TO ME AND IS NOT POSITIVE IN SUCH SITUATION. AND TO THAT GIRL ELENA UKOLOVA FROM THE CITY OF ENGELS. SEE YOURSELF HOW CORRECT IT SHOULD BE SO THAT THEREFORE I WON'T BE ACCUSED OF dishonesty. THE SELLER IS A DECEIVER!
Good day!
Thank you for your feedback.
It is a pity that such a situation happened and the package was not received by you. Cashback will remain on your balance in any case. This is not your fault. Perhaps the issue with the product can be resolved. We recommend contacting AliExpress support.
We wish you only positive emotions from online shopping.
Sincerely,
LetyShops team
made a lot of purchases on alexpres. all payments are pending. money came for only one product
Olga, good afternoon!
Thanks for your feedback.
Do not be discouraged, please, cashback will definitely return.
The time for crediting is necessary for the delivery of orders, processing of information and its transfer to our system.
In your personal account, section "Orders and Finance", you can see the approximate (or maximum) date for crediting cashback for orders. To do this, move the mouse cursor over the question mark next to the "Pending" status.
To get your cashback confirmed faster, do not forget to confirm receipt of orders on the Aliexpress website.
If you have any questions - write. We will be happy to answer and advise :)
Sincerely,
LetyShops team
The same problem with payments on AliExpress through LetyShops. Payments don't go through.
Good day!
Thank you for informing.
Unfortunately, we do not know what caused the difficulties with payment. The payment process for your order goes through the AliExpress marketplace, not our service. We noticed that new purchases are already displayed in the LetyShops personal account. We are glad that the situation has been resolved.
If you have any questions, please contact.
Sincerely,
LetyShops team
Hello everyone. Withdrawal lasted approximately 2 minutes after the withdrawal request. Letyshops app works perfectly, everything is fair. I advise everyone, although the money is not big, but still nice. With a small number of purchases in 2018, I brought out 2000r already. Thank you too.
Hello Yuri!
Thank you for sharing your experience.
We are glad to cooperate with you. We hope that in the new year you will continue to delight yourself with pleasant purchases with cashback :)
Sincerely,
LetyShops team
Hello, I took out the money quickly, although the amount is small, everything came quickly, without cheating, thank you very much.
cashback has not been credited.
Nikita, hello!
Thank you for your feedback.
Cashback is accrued based on the information we receive from partners. If the reward is not displayed in your personal account, we will be happy to help you figure out the situation. For this, we have created an appeal to the care service. We will be glad to receive information about the order on the "Help" - "My requests" tab.
Sincerely,
LetyShops team
After the new year update of the app, something went wrong. The program demanded to endlessly download Aliexpress. Although I have been using it for a year and have never had such problems. As a result, I paid after 30 attempts. But nothing was displayed in the personal account. I wrote to the support. The guys are great, they answered promptly. Moreover, the entire unaccounted cashback amount was returned. Class!
Good afternoon, Nadym!
Thanks for the comment.
We appreciate working with you. We hope that more difficulties will not be repeated. We are glad we were able to help. If you have any questions - write. Enjoy your shopping! :)
Sincerely,
LetyShops team