*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Good day!
Thank you for your feedback. We give the maximum that we can, given that we are developing the service, increasing the team, connecting more new stores, investing in the development of the loyalty program and holding promotions.
We believe that we are chosen by those who like this approach. And, of course, we will be glad if you choose to stay with us.
In any case, we respect the right of each user to choose the service that meets his requirements.
If the cashback for your orders is still not registered, please create an appeal through the "Help" section, we will definitely find out the reason for the loss of reward and resolve the issue.
If you have any questions, be sure to write. Have a nice day!
Sincerely,
LetyShops team
Good day!
Thank you for your feedback. Don't worry, TMALL cashback is credited within 4 days after registration. If, when placing orders, you adhered to all the conditions that are published on the page to go to the Aliexpress store, the reward will be fixed.
If you have any questions or suggestions regarding the work of the service, be sure to write. Have a nice day!
Sincerely,
LetyShops team
Good day!
Thank you for your feedback. If you registered on our service, but did not activate your account, cashback must also be credited. Account activation is necessary so that you can receive notifications from our service, as well as withdraw the accumulated funds.
To understand the reason for losing cashback for your order, please leave a request through your personal account, section "Help".
We will wait for an appeal and will try to help. Have a nice day!
Sincerely,
LetyShops team
Hello Mikhail!
Thanks for your feedback. We are very sorry that this situation has arisen. Unfortunately, the Aliexpress store does not provide rewards for orders from the Tmall category, if the transition to a special link was not recorded before placing them. This information is published on the store transition page, as well as in the extension.
Thank you for your wish. If we have a technical opportunity, we will definitely implement such a function.
If you have any questions - be sure to write. We'd love to hear from you.
Have a good day!
Sincerely,
LetyShops team