*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Also, I was already tortured to write to technical support ... I don't even feel comfortable ... Before, everything was clear, more recently it is counted through once ...
Good day!
Thank you for your feedback. Evgeniy, believe me, we are also interested in that each of your order is successfully recorded in our system and you do not need to create an appeal to the Care Service.
When placing orders with cashback, please adhere to the rules for making purchases with cashback, as well as the conditions that are published on the store page, this will minimize the risk of losing the cashback.
According to the data from your personal account, the issue of non-accrual of remuneration for orders has already been resolved in your favor.
If in the future, for some reason, cashback will not be credited, please write to us. Have a nice day!
Sincerely,
LetyShops team
Everything works for me, cashback is credited! Already bronze status. It's a pity, of course, that three percent, before it was five ..
The last 4 orders from Ali, cashback did not arrive ... everything got up ...
Good afternoon, Alexander!
Thank you for your feedback. Unfortunately, loss of cashback happens and such situations are no less unpleasant for us.
Perhaps the reason for the loss is a violation of the shopping algorithm or the device from which orders were made. Some extensions, programs, viruses, can replace our affiliate link. Thus, the store considers that you came through a third-party link and does not charge us a fee.
In order to avoid losing cashback in the future and to resolve the issue of accrual, please leave an appeal from your personal account, through the "Help" section.
We will wait for the appeal. Have a good day!
Sincerely,
LetyShops team
I have all the rules, it is displayed. Either the competitors are leaking customers, or the idiots are doing something wrong.
I made an order 10 days ago, but the cache has not been displayed.
Hello Nikolay!
Thank you for your feedback. If you have any difficulties with calculating cashback, you can always write to our care service. We will try to understand the current situation and help you.
We will be waiting for your request. Have a nice day!
Sincerely,
LetyShops team
The service has not been working for the last 2 months. Today I made a test order, but there was still no cashback. You can’t work, you don’t have to deceive the people.
Hello Ivan!
Thanks for your feedback. We understand your emotions. Believe us, we are also interested in automatic registration of all orders of our users. For orders, information about which is not displayed in our system, we do not receive anything.
If this problem is systematic, it is very important for us to understand this situation so that you regularly receive cashback. Write to us through the "Help" section. We will definitely try to help you.
Have a good day!
Sincerely,
LetyShops team
I made 2 orders on 01/27/2018 and 01/28/2018, not a single cashback was credited. This was not the case before. What is the problem?
Good afternoon, Olga!
Thanks for your feedback. It is very important for us that every cashback you expect will come. For our part, we are always ready to help you figure out the reason for the non-accrual of remuneration for orders and help, however, without your help, we will not be able to cope. To resolve the issue, we contacted you through your personal account, section "Help". Please, answer the appeal.
Sincerely,
LetyShops team
I ordered goods on GB, the transitions in the personal account were reflected, but the cashback was not credited, the support service promptly resolved the issue. Thanks! You are best
Today I made two orders for a total of 8,477 rubles, but there was no cashback. It only shows that there was a transition to aliexpress and that's it.
Hello Azat!
Thanks for your feedback. Usually, cashback is recorded in the system within 24 hours from the moment of registration.
According to the data from your personal account, you have already created an appeal to our care service. Don't worry, we will monitor the cashback accrual process and will certainly help you in case of any difficulties.
If you have additional questions, please contact us. Have a good day!
Sincerely,
LetyShops team
I ordered from aliexpress several times already, I authorized everything, but I did not receive any cashback.
Hello!
Thank you for your feedback. Usually, cashback is displayed in your account within 24 hours from the moment of registration. If the cashback is not displayed, it is likely that third-party extensions have influenced our affiliate link, or the order was not placed taking into account the rules for purchases with cashback .
You can always contact us. Care Managers will try to find out the reasons for the loss of the order remuneration and help you.
If you have any questions or suggestions regarding the work of our service, please contact us. Have a good day!
Sincerely,
LetyShops team
No cashback. Divorce and scam.
Hello!
Thanks for your feedback. We are sincerely sorry that you have such an opinion about our service.
If you have any difficulty in calculating cashback, please write to us through the "Help" section of your personal account. We are interested in ensuring that the reward of our users is recorded successfully and are ready to help in any situation.
Feedback will be very grateful. Have a nice evening!
Sincerely,
LetyShops team