*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
03/12/2018 19:51 Made a transition and a purchase in Aliexpress cashback failed.
Sergey, hello!
Thank you for your feedback. We understand you and it is equally important for us that you receive cashback for every purchase in your favorite store. If you do not receive cashback, we also do not receive rewards from the store.
We test the checkout every day and, subject to all the rules, cashback appears automatically.
If a loss of cashback happens, we understand the reasons in order to protect against the repetition of similar situations in the future. To do this, we ask questions about the checkout algorithm and give useful recommendations.
We value our users and are always ready to help.
Thank you for contacting the care service. In the near future, the manager will contact you and try to resolve the issue.
If you have any additional questions - write.
Sincerely,
LetyShops team
Hello. The order for aliexpress was 03.06. I already got it. But there is no cashback.
Hello!
Thank you for your feedback. After analyzing your account, we can assume that you made an order from the TMALL category. Cashback from this category is displayed within 10 days from the date of registration. Do not be discouraged if you have placed an order according to all the recommendations, the reward for the order will certainly be credited to your balance.
If this does not happen, be sure to inform. Have a good day!
Sincerely,
LetyShops team
If cashback is not credited now, then let go Letishops.
Hello Yuri!
Thank you for your feedback. From your personal account, you can see that the manager has already written to you several times, but, unfortunately, you are not responding. We ask you to go to your personal account, section "Help" and respond to the appeal.
If you have any questions, please contact.
Sincerely,
LetyShops team
Before, I did not control, but today I paid attention. Today I ordered goods for 160 rubles, immediately came a "cashback of 2.40 in anticipation. But yesterday an order for more than 4 thousand and no cashback. Although I activated it. In general," mudrazh "is still observed. I will look for another
Hello!
Thank you for your feedback. Galina, we ask you not to worry, we will definitely help you figure out the reason for losing cashback for your order and resolve the issue. An appeal has been created from your personal account through the "Help" section.
We will be grateful if you respond to the appeal. Have a good day!
Best wishes,
LetyShops team
I went to Leti on purpose to get cashback. I switched, as it should be, from Leti to Aliexpress, ordered the goods and ... Nothing. Very cool! At this rate, you can collect these 500 rubles for 5 years. Perhaps I will not bother with this LetiShops anymore.
Hello!
Thank you for your feedback. We understand your feelings about non-accrual of cashback. After all, we, like you, receive remuneration only for those orders for which the cashback is automatically recorded.
Perhaps the reason for the loss is a violation of the purchase algorithm or the device from which orders were made. Some extensions, programs, viruses, can replace our affiliate link. Thus, the stores believe that you came through a third-party link and do not charge us a reward.
Here are some recommendations to help you successfully get cashback on future purchases: https://backend.letyshops.ru/pravila
In order to avoid situations with non-accrual and try to resume cashback, we have created an appeal through your personal account, section "Help".
We really hope for your assistance and will do our best to help. Have a nice day!
Sincerely,
LetyShops team
no cashback for the last, probably 6+ purchases ... sad
Good afternoon, Albert!
Thanks for your feedback. It is very important for us that your every cashback comes. We are always ready to help you figure out the reason for the non-accrual of remuneration, but without your help, we will not be able to cope. Through your personal account, the "Help" section, we have created an appeal to the care service with clarifying questions that will help you understand the reason for losing your cashback.
We will wait for your feedback and will do our best to help. Have a good day!
Sincerely,
LetyShops team
I made a purchase on 03/11/2018, there is no cashback.
Good day!
Thanks for your feedback. We are very grateful that you are faced with such a situation.
According to our information, your question is already being addressed. Please don’t worry, we will do our best to help.
If you have any questions or wishes regarding the work of the service, please contact.
Sincerely,
LetyShops team
Hello! Today I made 3 orders for Ali, but the cashback has not been credited. I ordered as usual, there were no such problems before. I thought I was the only one like that, but there are already a crowd of us here. I really hope that you will understand everything.
Good afternoon, Svetlana!
Thanks for your feedback. Please don’t worry, we will definitely settle your question. An appeal has been created from your personal account through the "Help" section.
We will be grateful if you respond to the appeal. Have a good day!
Sincerely,
LetyShops team
Earlier I wrote about the problem with cashback crediting, but they helped to solve the issue. On the 10th, 2 more orders were made (this time ALL third-party extensions were disabled), but again there is no cashback. And I see in the reviews that such problems have become more frequent, it's a pity.
Good day!
Thanks for your feedback. Please write to us again, we will definitely help to resolve the issue.
We look forward to your feedback. Have a good mood!
Sincerely,
LetyShops team
On March 9, a purchase was made, the cashback was not credited. Previously, it was credited immediately.
Good afternoon, Irina!
Thank you for your feedback. A request to Customer Care has been created from your account. Our manager is ready to help you. To reply to our manager, please go to the "Help" section of your personal account and select the "My requests" tab.
If you need help, write. Have a good day!
Sincerely,
LetyShops team
March 6 and March 12, one purchase each. no cashback !!! Strange dynamics
Good day, Andrey!
Thanks for your feedback. Do not be discouraged, please, we will definitely help you in solving this issue. We will also try to give recommendations that will help protect you from losing your cashback in the future. We have created an appeal to the care service from your account.
Please, answer the appeal. Have a good mood!
Sincerely,
LetyShops team