*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I already have several last orders without cashbacks. Disappointed completely. I'm tired of proving for each order what and when I took it.
Hello Oksana!
Thanks for reporting the issue. It is very important for us that all orders are regularly recorded in the system and that purchases bring only positive emotions to our users.
Do not be discouraged, please, we will definitely resolve this issue and try to figure out why the data on orders was not recorded automatically. To do this, we have created a case for the care service on your behalf.
You can give an answer through the "Help" section of your personal account by opening the "My requests" tab. We will be very grateful to you for your assistance.
Sincerely,
LetyShops team
Previously, I ordered everything was fine, but now it’s just horror for the second time in a row, they don’t output anything yesterday, I ordered silence again
Good day!
Thank you for your comment. We understand how unpleasant this situation is for you. However, do not be upset, we will help you figure out why the cashback was not displayed. A request to the care service has been created from your account. To respond to an appeal, go to your personal account, section "Help".
We are waiting for information from you.
Sincerely,
LetyShops team
I will please the specialist Veronica that I have another order 701318941290754 (March 22, 2018) for which there is no cashback) And so I switched to Contact # 1339302, but it does not open (
Good day!
We checked the information, your appeal was closed, as the issue was resolved.
We will be happy to help you find cashback. To create a new ticket, please follow this link: https://help.letyshops.ru/hc/ru/requests .
Have a nice day!
Sincerely,
LetyShops team
Everything is fine, only a small cashback on phones.
So far I just started, I can not say anything, and what is not a minus is already a plus.