*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Cash has not been unclean since September !!!! turned to support, well, as always, excuse me, we will return it from our funds! along the way, you need to withdraw funds !!!!
Hello Vyacheslav!
We see you have only one call to the care service. According to its results, cashback was compensated for the balance. We hope that the manager's tips and tricks will help you get cashback for future purchases automatically.
Sincerely,
LetyShops team
This is a big downside that doesn't work in the Alixpres app.
Good afternoon, Dmitry!
The ability to switch to the AliExpress mobile application from LetyShops is temporarily limited. This is done to save cashback, because in the application of the store there are difficulties with capturing information.
We hope that soon everything will fall into place :)
Sincerely,
the LetyShops team
good evening, everything worked, yesterday the application failed to log into Aliexpress through the application, updated the application, the same, it's a pity!
Good day!
And we're sorry :(
We were forced to temporarily restrict the ability to switch to the AliExpress application, as there were difficulties with fixing the cashback. The purchase can be made in the mobile version, which opens after switching from us, or from a computer.
Hopefully the problem will be fixed soon.
Sincerely,
LetyShops team
made some purchases. cashback was credited only for small change (up to 100 to 300 rubles) from 1000 rubles are not credited. sadness, sadness (
Good day!
Alexey, the order amount does not affect the process of displaying the order in our system.
We see that you have already created an appeal to the care service. The manager will help you figure out the situation :)
Sincerely,
LetyShops team
A similar situation) it was before, I can not go to Ali
Andrey, hello!
Now it is not possible to switch to the AliExpress application from our application due to the difficulties with fixing the cashback. We recommend temporarily placing orders in the mobile version or from a computer. We are waiting for the solution of problems on the side of the partner.
Sincerely,
LetyShops team
Ordered a phone 11.11 in the amount of 3400 UAH, cashback did not appear. After applying to the support service, they charged UAH 20 to the account in 10 days, although 1.65% were said to have bought mobile phones.
Congratulations!
Checked the information. Cashback for your order is calculated at the rate from the category "For goods from the list of stores". Based on the Lety code, the rate was 0.55%.
Sincerely,
the LetyShops team
WHAT ABOUT THE FEEDBACK ABOUT LetyShops, in general I have a huge number of orders with cashback. Almost everything is fine. But one thing pisses me off all the time! SO, AS I HAVE MANY ORDERS, it is simply unrealistic to keep track of which order I received the confirmed cache! the order numbers often do not coincide, or the order has simply been deleted on Ali. And the dates of ordering do not coincide! How exactly to understand for which specific order I received confirmation, I still cannot understand! and I have more than 100 orders. Each order of a track number I sign so as not to be lost when tracking, could they use this signature on their website! or I don’t know ANY OTHER RECOGNITION SYSTEM !!!
Andrey, hello!
Let's think about how we can implement the functionality of "recognition" of orders. If we succeed in implementing it, we will definitely do it.
The order numbers in the LetyShops account may differ in the 5th and / or 6th digits from the number in AliExpress, since it sends information on each product separately. You can find your cashback by the purchase amount and order time. If the goods are from the same order, the time will be the same up to a minute.
Sincerely,
LetyShops team
2 days ago I made a purchase through letyshop and it does not appear in cache.
Hello!
To resolve the situation, we have created a consultation service. You can find it in your account, section "Help", "My queries".
Sincerely,
LetyShops team
now it also does not enter applications on Aliexpress .., together we switch to ibey this hat will continue here endlessly
all OK
Great
I have been using the service for a long time, there have been problems and have always been resolved positively, but not this time, on the unfortunate day of November 11th. Not only was LetyShops buggy, but by lunchtime everything seemed to be restored, I placed two orders: one with one product and paid immediately and cashback appeared, literally a minute later I placed an order of 7 positions for almost 14,000 rubles and cashback surprisingly did not appear, neither immediately, neither after five nor after 10 days. I contacted the support service with my problem two days later and the support service replied to me after 4 days that they were heavily loaded, I was in no hurry - I said that I would wait, and yesterday, closer to midnight, they asked me to repeat the screenshots of the order. I sent them and today they send this message: "Unfortunately, Aliexpress did not transfer the reward for your orders. I can not say the exact reason, but this may be due to the large number of buyers on the day of the sale on Aliexpress." there were 212 bonuses and presented with tickets for the prize drawing. It is of course nice that although they were not completely left without compensation, it seems to me that it is necessary to resolve the issue with the Aliexpress trading platform, since the conditions for purchases on the trading platform are fulfilled according to their rules and the recommendations of LetyShops are also met. I hope that you will still be able to get the lost cashback.
Good day!
Eugene, situations when cashback is not credited to users' balance are unpleasant for us.
Unfortunately, AliExpress does not process claims for lost orders. Indeed, information about the source of the referral might not have been recorded due to the large number of orders on the AliExpress platform. Also, the reasons could be: adding goods to the cart and using coupons before switching from LetyShops, individual price adjustments by the seller, work of third-party extensions in the browser.
To make users feel our support, we add the bonus to the balance.
Sincerely,
LetyShops team