I made a bigger expense taking advantage of the fact that I had cashback and not only did they not accept it, but I made a claim and still have no answer.
Hello Beatriz,
Thank you very much for creating your request.
We have contacted our partners to understand the reasons for the loss of your cashback. This process can take up to 8 weeks and unfortunately we are unable to expedite it.
Follow the status of your request, please. As soon as we receive any news, we will notify you.
Sincerely,
LetyShops team
Of 4 purchases I have not been credited with any, so it is not worth it. They do not send the samples they promise, it takes more than a week to receive the orders. Nothing recommended if you have a gift date because you will not receive it. It is much better to buy products in another store that ships on time, that adds the samples or gifts that it promises, as well as that they add credit to Letyshops since this store never credits purchases.
Hello,
We have not received the commission for this order. To find out why this happened, we have contacted our partners, but their response has not yet arrived.
Here are some factors that may have caused the loss of cashback:
- The interference of third-party extensions in the browser (for example, ad blockers);
- A violation of the conditions found on the store page;
- A transition during checkout, to other pages / tabs.
Sincerely,
LetyShops team