Purchases at Temu with cashback in Denmark
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added, or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Reviews on Temu (1061)
Therefore, we publish only our customers' reviews.
- Argentina
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- Other country
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- United Kingdom
It doesn't seem normal to me that after more than 4 days of making a purchase with a 48.5% cashback on a €60 purchase, the cashback from Letyshop still hasn't appeared.
Hi, Jose!
We are so sorry this happened to you.
Thank you so much for creating your request. Now we just have to wait for the information to be reviewed. If you have any questions, you can contact us through the "Help" section ❤
It takes too long to process the pending cashback; I thought it would be faster, but it's slow and time-consuming.
Hello!
The time it takes for cashback to be credited depends not on us, but on our partners and the stores, as each one sets its own terms and conditions. The wait can be long due to the workload our partners have in reviewing orders and transferring both the information and the corresponding commission to us.
Can I manually place my order so that I can get cashback?
Congratulations!
Cashback for purchases at Temu is displayed within 2 days from the moment of purchase.
If the cashback does not appear on its own during this time, please create a request in your personal account, in the “My cashback” section, by filling out the form.
Hey, they refunded me, check that out bro. Respect the comments, they're helpful. This isn't TikTok, and the store is neither good nor bad, but the Chinese know their stuff with technology, you just have to look carefully. Letyshops, don't get mad about the comment, send me a greeting.
Can I pay with cashback?
Greetings!
After the cashback is credited to your LetyShops account balance, you can withdraw the accumulated funds to your card :)
I am satisfied with this store, everything is great. When will the cashback be available?
Good day!
Thank you for your feedback.
Partners need time to process order data. The crediting deadline is indicated on the store page and in the "My Cashback" section.
As soon as the commission is transferred to us, the cashback status will be changed to "Credited".
I am completely satisfied, the cashback arrived within 10 minutes of my withdrawal, I highly recommend it
Thank you for taking the time to share your experience :)
