Einkäufe bei Adobe mit Cashback

Hallo Pavel!

Danke für den Kommentar. Leider konnten wir allein nicht den Grund für die Ablehnung des Cashbacks ermitteln. Um die Partner zu kontaktieren und zu versuchen, die Belohnung zurückzugeben, benötigen wir ein Dokument, das die Zahlung für die Bestellung bestätigt. Es handelt sich nicht unbedingt um einen Scheck. Es kann sich um einen Screenshot des persönlichen Kontos des Adobe-Stores mit Informationen zu Ihrer Bestellung oder um einen Screenshot einer Bestellbestätigungs-E-Mail handeln, die an Ihre E-Mail-Adresse gesendet wurde.

Bitte senden Sie diese Informationen an unseren Manager, damit wir so schnell wie möglich helfen können.

Ich wünsche dir einen schönen Tag!

Mit freundlichen Grüßen,
LetyShops-Team

Hello, Alexey!

Thanks for the comment. We are sincerely glad that the cashback for the order has already been credited to your balance.

The average time for cashback from this service is 60 days. Cashback status change occurs immediately after the store credits the reward. The time for enrollment is necessary for the store to deliver the order, process information and transfer it to our system. Each store needs a different time for this process.

In order to inform our users when to expect cashback to be credited to the balance, we posted information on the average (for some stores also maximum) time for cashback crediting on the page of each store. Also, for your convenience, you can see the estimated date of cashback on cash order in your account. To do this, simply hover your mouse over the question mark next to the status "Pending".

Indeed, when making a monthly subscription or a subscription for a year (with monthly payment), the cashback will be credited once from the amount of payment for the first month of the subscription.

Visit us more often, we are always happy. Have a nice day!

Respectfully,
LetyShops team

Hello, Ivan!

Thank you for writing about the situation.

To understand this situation and help you, we have created a call to the care service on your behalf. You can familiarize yourself with the appeal and respond through the "Help" section of your personal account, the "My Appeals" tab.

We will wait for information from you. Good evening!

Respectfully,
LetyShops team