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Purchases at TOMTOP with cashback in Germany
(2.45)
Average rating of the store
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within
1 day
Cashback is confirmed and credited within
35
- 50 days
Attention!
- Cashback is credited for the actual payment amount only without taking into account the amount of bonus points used.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the store's and your account's currencies.
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Reviews on TOMTOP (99)
(2.45)
Average rating of the store
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We want the feedback to be helpful to people who buy with the cashback in Letyshops.
Therefore, we publish only our customers' reviews.
Therefore, we publish only our customers' reviews.
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Анатолий
22.10.2017
A very strange shop. I ordered a copter in it, waited 3 months, received nothing. The parcel stuck in one place. Not a single letter was answered. He opened a dispute in the paper and after that (a month later) they just returned the money, and in the end lost 6,000 rubles for the depreciation of the dollar. Of course, he did not receive any compensation. I strongly advise against buying expensive things there.
The review was translated from Russian using Google Translate.
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Николай
13.10.2017
I ordered a copter, waited a month for dispatch, and as a result returned the money via Paypal. I asked questions in the chat and in the mail - they did not answer. In their Russian group VK I was banned for questions about the status of the order. Do not mess with these scammers, buy on girbest or ali :)
The review was translated from Russian using Google Translate.
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Максим Гашененков
06.10.2017
The store is very strange. When I made an order, as it turned out later, it was divided for delivery and only an insignificant (in value) part of the order was tracked, and the phone that I bought arrived more than 30 days later. Everything works fine, there are no complaints about the hardware, but there are many questions about the tracking and operation of tomtop support. They answer about one time out of five, I'm still waiting for an answer to close the order and I can get my cashback, which is still hanging in anticipation.
The review was translated from Russian using Google Translate.
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Антон Сафронов
03.10.2017
Awful store. They sent another phone model, not the one that I ordered. Naturally, the one that was sent cheaper costs $ 40. Messages are not answered. For other orders, cashback has not yet been credited to the balance, although the orders have been confirmed and the maximum waiting time has expired. It's been over 60 days ... in general, a lot of hype in this store. DO NOT RECOMMEND!
The review was translated from Russian using Google Translate.
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LetyShops
03.10.2017
Good day!
Thank you for your feedback. We are very sorry that you are faced with a similar situation. We hope you still manage to receive your order. Try to contact the "Support" of the store by mail: support@tomtop.com
If the maximum date for confirming cashback for your orders has already passed, please leave an appeal through your personal account, section "Help", we will try to speed up the process of calculating cashback.
We will wait for the appeal. Have a good day!
Sincerely,
LetyShops team
The review was translated from Russian using Google Translate.
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Олег Петров
01.10.2017
I don’t understand anything yet. One copter has been driving for a month, the second two weeks "on hold". What kind of retention is unclear. Why don't they send it ?! I'm waiting bye.
The review was translated from Russian using Google Translate.
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Сергей
29.09.2017
Disgusting store. I waited 60 days for quadcopters. After two months, they returned the money, but lost more than 10 thousand dollars in the dollar exchange rate.
The review was translated from Russian using Google Translate.
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Диана
29.09.2017
Thanks Tom Top! I made an order, after reading the reviews. There are a lot of negative ones, I was very worried that the goods would not come. I ordered Xiaomi redmi not 4x on September 5. Yesterday, September 28, they brought home by courier! The phone is great! Works with a bang. Put only one wish in the Russian orders of the euro plug for the outlet) I'm waiting for the cashback to be credited, when will it be?
The review was translated from Russian using Google Translate.
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LetyShops
29.09.2017
Good day!
Thank you for your feedback. We are sincerely glad that you are pleased with your purchase. To find out information about the accrual of cashback, please leave a request through your personal account, section "Help", care service managers will try to help you.
If you have questions and suggestions about the work of our service, be sure to write. Have a nice day!
Sincerely,
LetyShops team
The review was translated from Russian using Google Translate.
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Владимир
28.09.2017
Shop - scam. I ordered the quadcopter on August 11 for $ 495. Today is September 28th - no money, no quadcopter. Support within 45 "warranty days" unsubscribed to wait, everything will arrive soon. However, exactly 45 days later, on another request, the support said that "I'm sorry, but your package has returned to us and we are ready to return the money." However, there is still no money and I think there will be no money.
The review was translated from Russian using Google Translate.
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Сергей
25.09.2017
Kidalovo !!! 40 days ago I bought an action camera from them, the goods were not received, although I paid extra for the delivery to be 7 days. Support is silent, like partisans.
The review was translated from Russian using Google Translate.
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Станислав Ерофеев
16.09.2017
Disgusting store. I ordered Xiaomi router 3G from them. They sent it, but the router lost its mail at the Krasnodar sorting center - it is being tracked before sorting, and it has been hanging for a month on sorting. I wrote in support twice, asked to file for the search for the item - it's useless. They say that the customs office allegedly detained him - and on the track he was released from the customs office on August 19 and on the 23rd was already at the sorting in Krasnodar. To solve the problem, they offered to contact the customs office (sic!), Although I dropped them both links to the English version of the Russian Post website with a track, and screenshots from there, where it says in English on the screen that everything has been released from customs and managed to be delivered across Russia. And if you can at least try to get your money back with Aliexpress, here I lost 3,000 rubles.
The review was translated from Russian using Google Translate.
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Михаил Вячеславович
15.09.2017
The order, which was to be received in 7-10 days, was sent only after 2 weeks and traveled for more than 2 weeks.
The review was translated from Russian using Google Translate.
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Михаил Вячеславович
15.09.2017
I do not recommend using the TomTop.com store. Terrible support, send fake products and don't change them. For a month and a half I ordered from them for $ 800. Then there was an order for an Air Mouse with gyros for $ 8. In fact, it turned out to be an ordinary remote control with buttons without a mouse function. They refused to change the description on the page. For a refund, they asked to return the goods back at their own expense. The refund will cost comparable money. The promised delivery times do not meet. For two days in a row they called at 5 am, asked to send a photo of a passport and a credit card to confirm the purchase for $ 48 !!! Cashback from an order made 40 days ago has not been credited yet.
The review was translated from Russian using Google Translate.
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LetyShops
15.09.2017
Hello!
Thank you for your feedback. We are very sorry that you are faced with a similar situation. We are confident that the store values its customers and will solve the problem in your favor. Cashback for your order is displayed with the "Pending" status, the maximum waiting time for cashback from the store is 50 days. Don't worry, cashback will definitely be credited to your balance, if this does not happen, be sure to let us know.
If you have any questions, please contact. Have a good day!
Sincerely,
LetyShops team
The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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