Purchases at Temu with cashback in Germany
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Reviews on Temu (152)
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Colombia
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
- Portugal
- South Africa
- Spain
- Sweden
- Switzerland
- USA
- Ukraine
- United Arab Emirates
- United Kingdom
I made an order for UAH 2,384 and UAH 1,166, the cashback was increased to 28%, and before enrollment it was UAH 149 and UAH 18. Total disappointment. The first order was indeed charged all interest.
Good day!
This rate is valid only for the first purchase. Therefore, you can expect a cashback of over UAH 800 for the first order. The following are credited at the rate of 1.4 plus promotion.
They warned about this on the store page.
You have to be very careful with Temu. Look at the dimensions because everything looks great in the pictures, but in reality you get crap.
how will it be understood that it is not possible to order from the view of the mobile application??
Good day!
The link from us leads to the browser, as we do not receive rewards for purchases on the Temu mobile app. These are the conditions of the partners.
When will the big cashback be?
Good day!
There is no information in advance. Please stay tuned for updates.
It takes a very long time to wait for your cashback.
Greetings!
Partners need time to process data to order, check and
information transfer.
You can follow enrollment deadlines in your personal account or at
store page.
When the cashback is confirmed, you can withdraw it to your card or mobile.
You can always find the answer to other questions in the "Help" section.
I placed an order for such an amount that the delivery was free, the parcel did not arrive at the address I indicated, I had to make a redirection and pay UAH 135 for delivery. But it's not my fault that the parcel was sent to the wrong address, why should I pay???
Good day!
It's a shame that it turned out that way. Try contacting store support.
In the conditions, it is written that no cashback will be charged for orders in the mobile application. Why so? It is necessary to order only from a PC or it is possible simply in the browser on the phone
Greetings!
While we do not receive rewards for purchases from the store application. That is, you can go to the Temu website from our application and make a purchase.
