If you shop here through Letyshops, you don't have to wait for any cashback. Thibo does not send the data to Letyshops and thus they cannot pay out anything. 2 orders and 2 times 0 never again
Both our service and our partners are interested in keeping the customer satisfied. It is possible that the information about your orders was accidentally not sent.
We have already made a request to our partners to clarify this. Keep the situation under control and wait with you for an answer.