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Don't forget about Cashback rules and advices

Purchases at Связной трэвел with cashback in Germany

Time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 50 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
1.75% За оплаченный заказ отеля
1.5% За оплаченный заказ Ж/Д билетов
0.9% За оплаченный заказ авиа билетов

Уважаемые пользователи, обращаем ваше внимание, что после оформления заказа в Связной трэвел в личном кабинете кэшбэк будет отображаться 0.00 рублей, но в ходе обработки заказа сумма кэшбэка изменится и будет правильно отображаться. Приносим извинения за неудобства!

Reviews on Связной трэвел (13)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
27.07.2019
Do not try to buy tickets here. I bought a ticket, chose the necessary flight, made the payment, and when the payment went through the wrong flight was purchased, the flight was with a change, Omsk-Moscow-Anapa. So I had a transfer in Moscow for 16 hours, although it was 2 hours when choosing a flight. I'm sure I chose a different flight!
The review was translated from Russian using Google Translate. Show original Show translation
28.06.2019

I spent 30k on tickets, at first it came to my mind that there would be a cashback of 280 rubles and then when notifications came that the money came it seemed as if I bought a ticket for 8k and a cashback for 78

The review was translated from Russian using Google Translate. Show original Show translation
14.07.2019

Good afternoon!

The amount of the order and cashback really changed when credited. To understand why this happened and help, we created an appeal to the care service. We look forward to hearing from you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.06.2019
I always buy tickets through Svyaznoy.
The review was translated from Russian using Google Translate. Show original Show translation
17.12.2018

Recently, Svyaznoy ceased to accrue cashback when registering through the site. For the second time such a problem, and maybe more, I did not pay much attention, hoping for the decency of Letishops and their partners. It’s going through the mobile application, but not through the site. Besides, I’m not doing anything new, I’ve always done it this way for a year now: Linux OS, FireFox, normal and incognito modes, it makes no difference, at the beginning I clear the cookies and go. There were no problems, until recently.

The review was translated from Russian using Google Translate. Show original Show translation
18.12.2018

Hello!

Thanks for the comment.

It’s a pity that when making purchases you have encountered difficulties with accruing cashback.

It is important for us that future purchases with a cashback be successful. Here are some tips to help you with this:

- disable third-party extensions and blockers in the browser before placing an order;

- make a purchase within an hour;

- follow the conditions on the store page;

- adhere to the basic rules of purchases: http://letyshops.com/pravila .

According to the data from your personal account, we see that the issue of accruing cashback has already been resolved.

There will be questions about the service - write. We will be happy to help in any situation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.04.2018
I did not like that Svyaznoy was delaying the payment of cashback, there was a flight, the purchase was on 02.25, until 04.16 the store had to confirm the order, but until today he had not done so. I attached photos of confirmation (route receipt and photos of tickets that I made on the road), thanks to the care service, they very quickly resolved this issue and credited the cashback :)
The review was translated from Russian using Google Translate. Show original Show translation
23.10.2017
It makes no sense to use cashback. The site immediately changes prices after clicking on the link from Letishops. Had a ticket to Thailand for 37 thousand (http://prntscr.com/h122q7). After applying Letishops, 38 thousand were received (http://prntscr.com/h1234d). But that's not all. I have an Yandex.Market Advisor and he intercepted an order at AviaSales on Svyaznoy, offering 36 thousand. Yandex discount was also killed by Letishops. In other words, buying through Letishops in Svyaznoy is more than 5% more expensive than other referrals or Svyaznoy’s own offer.
The review was translated from Russian using Google Translate. Show original Show translation
03.11.2017

Hello!

Thank you for your feedback. Many booking services do reserve the right to make changes in the cost of goods or services depending on the source of the transition. We placed this information on the store page on our website in order to warn our users about possible fluctuations in value.

The fact is that the price that various aggregators offer you depends on what link you went to the site, what location was fixed at the time of transition, what is the demand for your chosen route, and even from which device you made the transition.

By clicking on one of the links, the other will be automatically overwritten. In any case, you can do what will be more profitable for you.

There will be questions - you can always write to us. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.08.2017
This is not the first time the cashback has been massively rejected, while the "customer care" service requires information (screenshots from the personal account with order numbers) to resolve the issue, which no normal person will provide for 50-90 rubles, but to find out the situation directly with the store refuse.
The review was translated from Russian using Google Translate. Show original Show translation
24.10.2017

Good afternoon!

Thanks for the feedback. The cashback is credited automatically based on data from the service. The order may be rejected if any changes were made to the price of the goods, for example, if a discount was used or a coupon was not listed on our website, there was a partial redemption of the order, as well as other changes.

Indeed, to understand the reason for the rejection of orders, we need any confirmation of payment, such conditions for cooperation with partners on the cashback program.

We sincerely want to help you, but, unfortunately, we won’t be able to do without your help.

We will wait for screenshots from you. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.08.2017
The second time I make a purchase through Svyaznoy-travel and the second time Svyaznoy cancels the cashback some time after issuing tickets. A penny cashback and they try to pinch.
The review was translated from Russian using Google Translate. Show original Show translation
16.08.2017

Good afternoon!

Thanks for the feedback. We are sincerely sorry that the cashback for orders has declined, but do not worry, we will try to understand this situation and help you.

Confirmation and rejection of the cashback occurs automatically based on the data that the service passes to us. The cashback for an order may deviate if, after its execution, changes were made to the order, namely: a part of the order was purchased, the service items in the order were changed, and other changes. Also, the order must be placed within one browser session and adhere to the rules for making purchases with cashback: https://letyshops.ru/pravila

Sometimes, unfortunately, stores / services transmit incorrect information about the status of orders, and an erroneous rejection of the cashback occurs.

In order to contact the service and find out the reason for the rejection of orders, we need any confirmation of payment, not necessarily a check, it can be a screenshot of the service’s personal account. Please leave a request through your personal account, section "Help", we will try to help you resolve the issue with rejected orders.

We will be waiting for your appeal. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.08.2017
My cashback was rejected, buying plane tickets in a connected travel.
The review was translated from Russian using Google Translate. Show original Show translation
25.01.2018

Hello!

Thank you for your feedback.

We are very sorry that you encountered this situation when placing orders through our service. For questions about lost cashback, you can always contact our care service. We will try to understand this situation and help you.

Feedback will be appreciated. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.05.2017
I bought tickets, especially because of the cashback they managed to fly off and return, the cashback was rejected due to not confirming the order. I do not recommend buying tickets in Svyaznoy. Travel.
The review was translated from Russian using Google Translate. Show original Show translation
22.01.2018

Good afternoon, Cyril!

Thank you for your feedback. We understand your dissatisfaction with the non-accrual of cashback, but do not be upset, we will certainly help you in solving this issue. To do this, please leave a request through your personal account, the "Help" section and specify information about rejected orders.

We will wait for the appeal.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.01.2017
Entering your site, the cost of a ticket increases than if you go directly, for example, from air sales.
The review was translated from Russian using Google Translate. Show original Show translation
10.01.2017

Good afternoon!

Thank you for your feedback. Unfortunately, indeed, some reservation services reserve the right to change the cost of their services depending on the source of the transition. That is why, before switching to this service, we published information that after switching to the Svyaznoy travel website through our service, the cost of air tickets may differ from the cost of going directly to the Svyaznoy travel website.

If you have any questions or suggestions regarding the work of our service, please contact us, we are always happy. Have a nice day!

Respectfully,
LetyShops.ru team

The review was translated from Russian using Google Translate.
08.10.2016
We ordered tickets from Helsinki to Prague with my wife. Cashback came and pleasantly pleased. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
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