Purchases at Связной RU with cashback in Germany

Dmitry, good afternoon!

We receive all information about the purchases of users automatically from the store. If the cashback is not displayed, first we look for an order in our system, and then contact our partners.
Please track the status of applications. We are also interested in resolving the issue and we are waiting with you :)

Yours faithfully,
LetyShops team

Hello Denis!

User orders are successfully entered into the system. The loss of cashback can be influenced by several factors, including:
- extensions and antiviruses that are installed in the browser;
- visiting other tabs during checkout;
- non-compliance with the terms of the store or the rules for placing orders with cashback.

We see that an application has already been submitted to search for it. It is also important for us to understand the reason for not calculating cashback. We turned to our partners and are waiting with you. Please track the status of the application by expanding it as in the example .

Yours faithfully,
LetyShops team

Good afternoon!

Christina, we are also interested in automatic cashback accrual. Only in such cases we receive a commission from partners.

The loss can be influenced by several factors, including: violations of the terms of the store , the transition before buying from another advertising resource, the use of a third-party promotional code.

We see that you have already submitted applications for the lost cashback in your personal account. We are waiting for information together.

Yours faithfully,
LetyShops team

Good day!

Partners need time to process and transfer information :) The date of enrollment can be seen in your personal account, near the order status.

Respectfully,
LetyShops team

Good day!

During data processing, the cashback amount may change. When enrolling, partners transmit up-to-date information in accordance with the cashback rates.
If you have additional questions, we are always ready to help you understand the application (section "Help").

Respectfully,
LetyShops team

Good day!

Thank you for sharing your opinion! :)

Purchases can be made both from a computer (via LetyShops) and on a mobile device. The main thing is to pay for an order that is placed online.

Respectfully,
LetyShops team

Good day!

Zhanna, we recommend contacting the store's support to resolve the issue.

Respectfully,
LetyShops team

Good day!

Alexander, each situation described in the review is individual.

Viewed information on your order. The purchase fee was transferred to another source other than our cashback service. This situation may arise due to the operation of a third-party extension (for example, an ad blocker), a transition during checkout to other advertising resources, purchases from the mailing list.

We believe that the manager's recommendations will help when placing future orders.

Respectfully,
LetyShops team

Good day!

Vladislav, in order to accrue cashback, it is important to make a purchase from one device within an hour after switching from our website. This is an automatic process. If the store has received information about LetyShops as a referral source, it transfers the purchase data to us. In order for cashback to appear, it is important to follow the conditions that are on the store page , as well as the rules of the service .

By Aliexpress. At the moment, the store prohibits showing notifications on the site. For cashback to appear, you need to go from the store page by clicking the "Go to store" button.

If you have any questions about registration / accrual, you can always write to our care service (mail support@letyshops.com or the "Help" section of your account).

Respectfully,
LetyShops team

Good day!

Michael, during data processing the cashback amount may vary. When credited, partners transfer the correct amount of remuneration in accordance with the category of goods.

Contacted you to find out more. Unfortunately, no response was received.

Respectfully,
LetyShops team