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Don't forget about Cashback rules and advices

Purchases at Spim.ru with cashback in Germany

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Spim.ru (7)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
27.06.2018

The store does not transmit information about the confirmation of the order for a long time. I wrote to the LetyShops care service, asked to wait a week. A few days later, the cache back was credited. The store is not bad, the choice is good, the quality is also excellent, but this is the only minus. Thanks spim.ru and LetyShops))

The review was translated from Russian using Google Translate. Show original Show translation
27.06.2018

Hello, Eugene!

Thank you for your comment. Care service managers asked to wait another 7 days, because the maximum deadlines for crediting cashback did not pass.

Evgenia, we are pleased to announce that cashback is automatically credited according to the data from the Spim.ru store. We ask you not to worry ahead of time. If you make purchases according to our recommendations , the cashback will be credited to your balance.

Help will be needed, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.02.2018

They broke one order for 3 (bed, bedding and mattress) and cashback was credited for only one.

The review was translated from Russian using Google Translate. Show original Show translation
17.02.2018

Good morning!

Thanks for your feedback. We understand the situation is really unpleasant.

You have already created an appeal to our care service, and we will certainly try to figure it out and help you get the funds in the expected amount.

If you have any questions along the way, please contact. Have a nice weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.01.2018

The store does not transmit data about the completed order for a very long time. The cashback confirmation deadlines have already passed, and from the side of the store there is silence again, although I wrote to them and asked to confirm the order.

The review was translated from Russian using Google Translate. Show original Show translation
09.11.2017
Spim.ru store for a very long time does not confirm the purchase. In my case, 2 months passed, and the cashback hung in anticipation. Although with the purchase and delivery, everything is fine. And only after about a week-long correspondence with Letyshops employees, the cashback was credited with trust, quote: "as a bonus." Save checks / bills / emails with email as a confirmation of purchase before crediting cashback. Thanks to the Letyshops team.
The review was translated from Russian using Google Translate. Show original Show translation
13.06.2017
Only after a long wait and with the help of the LetyShops team, still the store credited cashback. Almost a month passed after the final date.
The review was translated from Russian using Google Translate. Show original Show translation
19.05.2017
The store does not transmit data about the completed order for a very long time. The cashback confirmation deadlines have already passed, and from the side of the store there is silence again, although I wrote to them and asked to confirm the order. The site does not even have the opportunity to create a personal account in order to track independently the execution of the order. The mattress was received by the deadline announced on May 3, everything is fine with the order, but with the confirmation, well, very bad.
The review was translated from Russian using Google Translate. Show original Show translation
19.05.2017

Hello!

Thank you for your feedback. The estimated date of confirmation of the order is 05/18/2017.

The fact is that the approximate date of order confirmation is calculated according to the average cashback wait time. That is, some orders are credited earlier than the specified date, some later.

The process of confirming the order and crediting the cashback is automatic and as soon as the store transmits the corresponding confirmation, its status will change to “Enrolled”. Time for crediting is necessary for the store, to be completely sure that you will not return the parcel, to the order confirmation process and other technical delays that may occur.

In the near future, the order will be confirmed and the cashback amount will be credited to your balance. If this does not happen in the next 2 weeks, please send an appeal from your personal account, section "Help", we will try to help you.

There will be questions, please contact, we are always happy. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.01.2017
The cache did not accrue for a very long time, apparently the store does not transfer data to the site for a long time. Bed delivery delayed.
The review was translated from Russian using Google Translate. Show original Show translation
06.02.2017

Good afternoon!

Thank you for your feedback. If the cashback for an order has not yet been credited to your balance, please leave a request from your personal account, the “Help” section, and the care managers will try to help you.

Any questions and suggestions regarding the operation of our service, please contact. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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