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Don't forget about Cashback rules and advices

Purchases at Снежная Королева with cashback

Time for crediting cashback
Average waiting time for cashback: 23 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Снежная Королева (11)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
08.07.2018

My advice about getting cashback from this store: do not move away from the cash register with the paid goods until your order, issued through the personal account on the official website, changes its status to “completed”. I suspect that the staff specifically when issuing an online order do not put a mark. In my case: the order was issued through their website right in the store, after selecting the product, the order was collected within half an hour. A cashback appeared on Letishops with status pending. When it came time for the cashback, a letter arrived that it was rejected. After entering the account on the store site, I see that my order is canceled, although it would be foolish for me to mark the order and refuse the amount of about 8000. As a result, only the Letishops site compensated me for 2000 from my own funds. Many thanks to them for their understanding. But continue to be careful when you pick up the order.

The review was translated from Russian using Google Translate. Show original Show translation
09.07.2018

Good day, Iraida!

Thanks for the comment. We are sincerely sorry that you are faced with this situation. By order, the cashback for which was rejected, we turned to our partners for help. Unfortunately, we received the answer that the buyer came from another source.

The following factors could have affected this: moving to another site during checkout; click on a pop-up ad banner (for example, simply closing it); active third-party extensions; payment order card with a bonus program; use of promotional codes / coupons and more. Such actions could contribute to the rewriting of our affiliate links, which stores information for the store that it was with the help of us that the product was purchased.

To minimize the risk of losing cashback, please follow our rules .

We hope that in the future each of your orders will be recorded automatically and there will no longer be situations like this.

We also want to thank you for the good advice to our users. Indeed, it is very important for getting a cashback to redeem exactly the online order that was processed through our service.

We understand that you were counting on remuneration, so as far as possible, you decided on the issue of accrual in your favor.

Will need help - be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.03.2018

Once again, the cashback did not appear when online paying for goods in the Snow Queen. All transitions and adding to the cart with payment of goods are made in accordance with the rules for receiving cashback. This is not the first time! Letishops suggested to wait 3-4 weeks to find out the reasons, while noting that everything was done correctly according to the description and application of screenshots. This time a separate browser with extensions was used for ordering to receive a cashback. The result is again zero. The order was made for a very large sum and, as a bona fide customer, “waved a pen” to me. The amount of the return on expectations should be 11 286 rubles. and she is absolutely not small. I ask you to assist in receiving cashback! 3-4 weeks to wait for clarification of the reasons, and most likely how often it happens, nothing positive can wait very sadly! I give the worst rating for interaction and promises to return money for purchases (I hope that the issue will be resolved). Thank!

The review was translated from Russian using Google Translate. Show original Show translation
14.03.2018

Svetlana, hello!

Thanks for the feedback. We understand you and it is equally important for us that you get cashback for every purchase in your favorite store. If you don’t receive cashback, we don’t receive rewards from the store either.

We test purchases every day and, following all the rules, the cashback appears automatically. If you lose cashback, we understand the reasons to protect in the future from repeating such situations. To do this, ask questions about the algorithm of registration of purchases and give useful recommendations.

We keep control of your appeal and as soon as we receive a response from our partners, we will immediately contact you.

Hope for your understanding.

Best wishes,
LetyShops team

The review was translated from Russian using Google Translate.
16.10.2017
The store will do everything in order not to accrue cashback, and while faced with such a problem only in this store, in all other cashback appears immediately after ordering, and then either confirmed or rejected. The snow queen ignores the cashback charge altogether; out of 2 orders, not one cashback was even credited. I contacted the letyshops support service, but a month has passed, and nothing has been found out. I made an order through the site only because of the cashback, because, after all, it’s safer to buy such things in the offline store and not worry, and suddenly it won't work. If there’s such a problem with this store, can letyshops have any sense not to cooperate with it at all and not to spoil one’s reputation? If my cooperation with letyshops had begun with an order at this store, most likely it would have ended there, now only the positive experience of previous purchases gives hope (albeit a very small one) that this issue will be solved somehow.
The review was translated from Russian using Google Translate. Show original Show translation
16.10.2017

Good afternoon, Olga!

Thank you for your feedback. Unfortunately, the loss of cashback happens and for us such situations are no less unpleasant. After all, we also do not receive a reward for orders that are not credited to your balance.

For our part, we are doing everything possible to minimize the loss of cashback. Every day we work on improving our service and make a lot of test orders and are confident that if you follow all the rules for making purchases with cashback when placing orders , then there will be no problems with fixing orders.

Unfortunately, we also received a response from our partners about your orders. The delay is due to the fact that we are not directly cooperating with the store, but through a special affiliate program, so communication becomes a bit more complicated.

We ask you not to worry, we have not forgotten about you and keep the question under control.

It is important for us to get an answer from our partners in order to find out the reason for not earning a cashback and that such situations do not recur in the future.

We will contact you immediately as soon as any information from the store. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.10.2017
Cashback did not appear !!! I advise you to immediately make a screen of the status of the order. I turned to the support service with screenshots and checks. Three months later, the store responded that the order was canceled (the data in the summer shop did not arrive). As a result, instead of 880 rubles of cashback, I received 500 rubles - a bonus from Letishop.
The review was translated from Russian using Google Translate. Show original Show translation
02.10.2017

Good day!

Thank you for your feedback. Indeed, sometimes there is a loss of cashback. For our part, we turned to the appropriate manager, who is responsible for cooperation with the store Snow Queen regarding your order. But, unfortunately, received a negative response. The store did not transfer us a reward for the order, informing you that you did not follow our affiliate link.

This could happen if, before placing an order, you clicked on some kind of advertising banner, clicked on another affiliate link from the newsletter, or you installed a browser extension that overwritten our affiliate link.

Despite this, we compensated cashback for your order partially from our own funds. In the future, please try to temporarily disable third-party extensions and do not switch to other tabs during checkout.

With other tips to minimize the risk of losing cashback, you can find on the page: https://letyshops.ru/pravila

There will be questions and suggestions regarding the work of the service - be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.09.2017
Unfortunately, there were problems with the accrual of cashback. It is a pity, because The store itself is very good. Apparently, a flaw. Thanks to the LetyShops team for understanding and prompt solution of the problem.
The review was translated from Russian using Google Translate. Show original Show translation
27.08.2017
More than 35 days have passed, there is no cashback.
The review was translated from Russian using Google Translate. Show original Show translation
27.08.2017

Hello!

Thank you for your feedback. Cashback on orders from this store is usually fixed throughout the day.

If for some reason the cashback did not appear in your personal account, even though it was decorated with all the rules: https://letyshops.ru/pravila, write to us through the Help section of your personal account. We will try to help you in this situation.

Good evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.06.2017
The cache is not confirmed for a long time, the purchase was still 5 numbers, so far, pending ...
The review was translated from Russian using Google Translate. Show original Show translation
10.06.2017
The promo code adm2016 does not work.
The review was translated from Russian using Google Translate. Show original Show translation
10.06.2017
My wife ordered a coat, I, being on a business trip, bought it, and the cashback was rejected. I was upset and, almost without hoping for a positive outcome, I wrote to the support service, sent a photo of the check and immediately added a cashback to the account. Heard a lot of bad reviews about other cashback services, but about letyshops I can personally leave only positive) Thank you!
The review was translated from Russian using Google Translate. Show original Show translation
24.11.2016
There were problems with the transfer of data from the store when confirming the cashback, but the cashback is already credited to the balance.
The review was translated from Russian using Google Translate. Show original Show translation
17.08.2016
When ordering, the cashback was not listed, after talking with Letishop's support service, it was found out that the store did not transfer data on the order to Letishops. Letishops accrued a bonus for the order of their money, but almost two times less (
The review was translated from Russian using Google Translate. Show original Show translation
17.08.2016

Hello Olga!

Thank you for your feedback. For reasons that are beyond our control, there are really lost cashbacks, and sometimes stores do not give us information and do not accrue rewards. For our part, whenever possible, we always try to find out the reasons for losing cashback and resolve the issue in favor of our users. It is possible that an error was made in the ordering algorithm or in the device from which the order was made viruses or programs were installed that overwritten our affiliate link.

I think that in the future, subject to all the rules of cashback purchases, such situations will not arise and the cashback will be successfully accrued. We are also interested in ensuring that each of your orders is successfully recorded in our system, since we receive remuneration from stores only for such orders.

Believe me, we sincerely try to help each of our users to save on online purchases, if possible, we have accrued cashback for the order with the company's own funds.

There will be questions, please contact. All the best!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.