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Purchases at Ormatek with cashback in Germany

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Reviews on Ormatek (13)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
25.09.2019

I bought a mattress, a bed, a cover, the total amount of purchases was more than 27 thousand. Cashback on a premium account was not credited. Only 400 rubles were credited. Due to the application and care service .... Ormatek disappointed

The review was translated from Russian using Google Translate. Show original Show translation
26.09.2019

Good afternoon!

Unfortunately, information about your order was not received in our system.
If the client does not have a cashback, we are always ready to sort it out and turn to partners for additional information. A response to your request has not yet been received. The delay is due to the fact that we are not cooperating directly.

We always try to take care of our users, so for now we have compensated part of the cashback from the company's funds.
We are waiting with you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.09.2019

I bought a mattress in Ormatek, there is no cashback, all the reviews are true!

The review was translated from Russian using Google Translate. Show original Show translation
24.09.2019

Artem, good afternoon!

We will try to resolve this issue.
Already created an appeal to the care service. The manager is waiting for your response in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.09.2019

I will not put an assessment. here, according to reviews, I got the impression that the store is dishonestly working on this program. I, like most buyers, did not accrue cashback. I turned to support, sent all the necessary screenshots in confirmation and the issue was resolved in my favor from the LetyShops fund. Think for yourself, decide for yourself ...

The review was translated from Russian using Google Translate. Show original Show translation
01.09.2019

Good day!

Ormatek has established itself as a reliable partner. Your order really did not receive information. The reason for this could be: the work of third-party extensions, the use of promotional codes from other sites or the transition to other pages during the checkout process.

We hope that the recommendations provided by the manager in circulation will help to avoid similar situations in the future :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.08.2019

An order for 18 thousand, cashback was not confirmed, like all other stores for large purchases

The review was translated from Russian using Google Translate. Show original Show translation
21.08.2019

Good day!

We see that the cashback for the purchase did not appear automatically. To find out why he was lost, they turned to partners. Waiting for an answer takes about 6 weeks, since we cooperate not directly, but through a special program.

The manager keeps the issue under control. As soon as there is news, will report in circulation.
We are waiting together.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.05.2019

Like many in the reviews rejected the accrual of the cache, make up a call to the support service, a little later I will write about the results of solving this issue ....

The review was translated from Russian using Google Translate. Show original Show translation
11.05.2019

Hello!

Thank you for sharing the situation.

Care manager Nastya will try to figure it out and help. For this you need your assistance. Please respond to the appeal. This can be done through the "Help" section of your personal account or by email at support@letyshops.com.

Thanks in advance for your time :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.03.2019
The cashback appeared immediately after ordering, credited 3 days after purchase.
The review was translated from Russian using Google Translate. Show original Show translation
06.02.2019

Cashback was rejected, although the order was taken into production!

The review was translated from Russian using Google Translate. Show original Show translation
07.02.2019

Good afternoon, Michael!

Thanks for the comment.

Remuneration is rejected based on information from partners. This can happen if the recommendations on ordering with cashback were violated. On the issue of rejection from your account openly contact the care service. The manager will make every effort to help.

There will be questions - write, always happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.12.2018

Rejected KB before even delivered the ordered mattress

The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

Good afternoon, Alexey!

Thank you for report.

It is a pity that this situation occurred. To address the issue created an appeal to the service of care. We hope for your help and wait for information on the order in order to understand the reason for the rejection of the reward.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.12.2018

Made an order, cashback hung. Today I saw that Ormatek rejected cashback.

The review was translated from Russian using Google Translate. Show original Show translation
20.12.2018

Hello!

Thanks for the comment.

We will try to understand the reason for the rejection of cashback on request. To do this, create a message through your personal account You can find it and reply in the "Help" section, tab "My downloads".

We will wait for the information.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.10.2018

Pretty careless work. Twice paid shipping. After that, he corresponded for quite a long time with support, wrote several applications for the return of funds. In the end, everything was returned, but I had to wait decently. Perhaps when buying products Ormatek, it is worth going to a regular store.

The review was translated from Russian using Google Translate. Show original Show translation
07.10.2018

Good afternoon, Denis!

Thank you for your feedback.

It is a pity that there were difficulties with the order. After analyzing your appeal to the service of care, they noticed that the order received a positive response from the partners. We are sincerely happy with this result. We hope in the future all your orders will be recorded automatically.

There will be questions or requests - please contact. Always happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.09.2018
Quickly, without any delay, cash back was added
The review was translated from Russian using Google Translate. Show original Show translation
10.08.2018
The order was made on 07/19/18, delivery and payment was 07/31/2018, the cashback was to be confirmed on 08/18/2018, today is 08/08/18 and the cashback is confirmed !!! The cashback was displayed immediately, as the order was made and the amount is rather big ... Today I am withdrawing funds. So in this regard, Ormatek did not disappoint))) I put 5 * for cashback, otherwise ... delivery was a problem, as they say solid 3 *
The review was translated from Russian using Google Translate. Show original Show translation
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