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Don`t forget about Cashback shopping rules

Purchases at OBI with cashback in Germany

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 80 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Внимание! Уважаемые пользователи, обращаем ваше внимание, что кэшбэк возвращается только при оформлении интернет-заказа на сайте OBI через сервис LetyShops.
 

При возникновении каких-либо вопросов о начислении кэшбэка, пожалуйста, обращайтесь в нашу службу заботы.

Кэшбэк не начисляется за заказы, сделанные в мобильном приложении OBI.

Кэшбэк в этом магазине доступен для регионов представленных в этой таблице.

 

Сумма кэшбэка изначально рассчитывается исходя из суммы заказа без учета НДС и будет пересчитана при подтверждении.

Reviews on OBI (56)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
20.06.2020
Cashback appears quickly after order payment. while waiting. all is well in my opinion questions on the work of the store are not particularly relevant here, because a tired employee or something else can always get caught, but someone is good, peppy and fast)))
The review was translated from Russian using Google Translate. Show original Show translation
05.06.2020

Order delivered on time. Cashback appeared immediately after the order, a month later I received it.

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2020

Hello!

Thanks for sharing your review! :) We are glad that everything is fine!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.05.2020

Order No. 1106641117, they don’t even process it, the order was placed on January 1. January 2 by phone (about 25 minutes to dial!) They promised me that they would contact me today, January 3 by phone (about 25 minutes to dial!) They promised me that they would contact me today. And today I came across an honest operator, she said that on May 10 they will contact me. I forgot to specify which year .. They seem to have such sales now that they do not need additional orders.

The review was translated from Russian using Google Translate. Show original Show translation
04.05.2020

Good afternoon!

Elena, we see that order 1106641117 was issued on May 1. Most likely, due to the heavy load, the partners have not yet been able to handle it. We believe that this will happen soon.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.04.2020

I have been waiting for cashback for more than 6 weeks. They said that 6 weeks is the maximum term. But letishops does not want to pay because the Ob does not answer them. If your partners do not answer you, close the question with the client (pay off the necessary), and then solve the issue with the partner. Tired of communicating with tech support

The review was translated from Russian using Google Translate. Show original Show translation
23.04.2020

Good afternoon, Vitaliy!

Unfortunately, we did not receive information about your order. To understand the issue, we turned to partners. The answer comes about 6 weeks, but sometimes you need to wait a little longer.

We try to go to a meeting and often credit remuneration from the company's funds. But we cannot always do this, because if the order has not been displayed, then we have not received our commission. We look forward to hearing from you.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.04.2020
I did a lot of orders, cashback comes in about two months. It’s even more convenient to order through the Internet sometimes, when you come to the store, the goods are already collected.
The review was translated from Russian using Google Translate. Show original Show translation
14.04.2020
I ordered tiles, paid online (OBI Cosmonauts, St. Petersburg). I liked everything very much: 1) Speed (I was immediately called back) 2) delivery cost 3) a very cool courier (funny and punctual) 4) cashback calculation speed. It’s just a super impression, I never thought that all the staff in this store are so nice and that the attitude to the customer is at such a high level. Will definitely order more.
The review was translated from Russian using Google Translate. Show original Show translation
22.03.2020
I ordered wallpaper putty and tn to repair the room .. with delivery to the entrance .. everyone brought the next day .. cashback received after 3 days
The review was translated from Russian using Google Translate. Show original Show translation
29.12.2019

I made an order three days ago, took it the same day, and today they call from this store and ask if you will pick up your order? I answer that I have already taken it, they answered clearly and hung up. It is not clear why their order was marked as not picked up, it looks like I won’t see a cashback either ((although there are checks too. Guys, check this store, it seems they are cunning ...

The review was translated from Russian using Google Translate. Show original Show translation
01.02.2020

Good afternoon!

A technical error may have occurred.

We recommend that you specify the order number, which is redeemed at the store. To resolve the issue of cashback, we created an appeal in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.09.2019

When you enter the OBI website through the application, the prices are completely different, for example, the AL-KO aerator on the OBI website costs 19990 rubles, and through the LETY application it costs 24990 rubles.

The review was translated from Russian using Google Translate. Show original Show translation
06.09.2019

Good afternoon, Vitaliy!

We did a test. In the store’s mobile application, the price of some products is often lower. This is the internal policy of the store. If you go directly to the OBI website from a mobile browser or computer browser, the price of the indicated product will also differ. Switching from our website does not affect pricing.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.06.2019

I ordered the goods, came for him to the store. I was given the goods and the invoice, according to which it needs to be paid. But the cashier turned this piece of paper in her hands, did not understand what to do with it, and broke through the goods through the cash register. Total order not completed. The next day, a call from support, saying why you did not pick up the order. And you took it and paid for it. You express your indignation at the support, they gasp, gasp, promise to figure it out. Understood, yeah. They deleted the order from their system, and the cashback was rejected accordingly. I didn’t figure it out - the wrong amount. But the conclusion was made. If you trust the store and are confident in the purchase, it is better to pay for the order online.

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2019

Tatyana, good afternoon!

Thanks for sharing. Agree, the situation is unpleasant.
Since the order was originally issued through our service, we want to help :) We created an appeal in the "Help", "My Contacts" section. Please answer the manager. Will wait.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.04.2019
Feedback for those who order delivery of goods. OBI does not have its own delivery service and they use different companies, in the case of Moscow and the Region there is an extremely terrible company, I made 2 orders. The first order was said to be brought from 10 to 14:00 later the delivery girl called and said that they would bring it strictly before 14:00. In fact, the order was brought at 20:05 referring to traffic jams that did not exist and the previous client who checked each of the 20 rolls of wallpaper for a long time (well, complete nonsense) Then no one apologized. The second order was promised to be brought before 14 in the same way, there were no calls, the issue was resolved again via the hotline, at 15:42 the driver called and said we would bring it to 17, they brought it. No one even warned the driver that it was necessary to call customers, etc., he did not even have a clear time in the schedule. Conclusion, the goods in the Ob are not bad, everything in terms of delivery costs is good BUT the delivery service of which the OBI uses is very terrible. therefore, 1 star less.
The review was translated from Russian using Google Translate. Show original Show translation
06.02.2019
Everything is super! On Saturday I bought the order, on Wednesday the money fell into the account. Thank you store and Fly.
The review was translated from Russian using Google Translate. Show original Show translation
Buy at OBI with cashback up to 3.5%
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You're a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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