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Don't forget about Cashback rules and advices

Purchases at М.Видео with cashback in Germany

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
1.7% Кухня
1.7% Кино и звук
1.55% Мобильная техника
1.3% Фото-Видео
1.3% Развлечения
1% Домашний офис
1% Дом и Забота о себе

Reviews on М.Видео (362)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
13.10.2019

The guys are just handsome! I ordered the equipment but there were failures and the cashback did not appear in the profile. Wrote in support, competently figured out the issue and returned cashback for the purchase.

The review was translated from Russian using Google Translate. Show original Show translation
14.10.2019

Andrey, good afternoon!

We were happy to help.
We hope that our recommendations will help to save cashback in the future.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.10.2019

I bought an iPhone and I have been using the letishop service since the very moment they appeared, it’s already almost status status .... It's a shame. cashback is not credited, in the M-video none of the employees know about letishop! I did everything according to the instructions, the transition to the site before payment was fixed !! But no, there is no cashback! M-video specialists know only about their bonus system, but not about cashback.

The review was translated from Russian using Google Translate. Show original Show translation
14.10.2019

Lily, good afternoon!

Do not worry, please, we will definitely help you to understand the reason for non-accrual. Contacting the care service is. The manager will contact you within 24 hours.

We do not work directly with the store, but through a special affiliate program. Store employees may simply not be aware of all the nuances of cooperation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.10.2019
Bonuses are all accrued, if an error occurs somewhere, then those support immediately fixes everything! Withdrawal usually 3 weeks after purchase. Everything is super!
The review was translated from Russian using Google Translate. Show original Show translation
11.10.2019
For one purchase, the cashback was awarded without problems. For the second erroneously rejected. Thanks to the LetyShops team for their help. Understood and accrued.
The review was translated from Russian using Google Translate. Show original Show translation
11.10.2019

Not only that, an order made with an increased cashback did not appear on the list at all and support for the appeal has not responded since Monday (!!!!), so now the store has begun to cancel ALL the cashback altogether. For more than a year I’ve made all purchases through this service, and not only for myself, but for all relatives, friends and colleagues, despite the higher rates in other services. Apparently, you will have to start using the new service, because Mvideo does not want to return the money, and the guys from support, apparently, do not really want to do this. Thanks for the lost money and nerves!

The review was translated from Russian using Google Translate. Show original Show translation
12.10.2019

Alexandra, good afternoon!

Sorry for waiting for an answer. Now managers respond to requests within a week.
Thank you for shopping with LetyShops throughout the year.

To understand the reasons for not paying cashback for a perfect order, we turned to our partners. Cashback for purchases was rejected because the store’s terms were violated. The manager registered the information in the appeal in more detail.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.10.2019

M. Video - a boycott. Why make a statement about the increased cashback if you are not going to execute? M. Video - a boycott. No more purchases from him. There are other shops.

The review was translated from Russian using Google Translate. Show original Show translation
10.10.2019

Igor, good afternoon!

Too bad you are upset. M.video store orders are received in our system.
On the issue of lost cashback, the manager will contact you in order to understand and help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.10.2019

How fast should cashback information appear in my account? There is no information ... and judging by the reviews, you can generally forget about the cashback with Mvideo ... but it’s a pity, 5% was nice ... I don’t use it anymore, and only buy from other sites after I read the reviews ...

The review was translated from Russian using Google Translate. Show original Show translation
09.10.2019

Hello Vladimir

Cashback appears within 24 hours after placing an order.
To understand why there were no charges for your purchase, we created an appeal to the care service. You can reply to the manager through the mail or the section of your personal account "Help", "My contacts".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.10.2019

The order was placed at 2.10 for almost 20 thousand, cashback did not come and support has been silent for 4 days

The review was translated from Russian using Google Translate. Show original Show translation
09.10.2019

Elizabeth, good afternoon!

We apologize for the wait. We try to answer quickly and in order of priority. Now cashback for purchases in M.video is fixed a bit late. The manager keeps the issue under control.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.10.2019

Everything was done according to the instructions. The cashback was denied. Result - the goods are not fixed within the affiliate network, supposedly the goods were issued before the transition. Although we provided screenshots of the confirmation of the purchase. As a result, letyshops compensated 450 rubles from their money instead of the required 1000. Just a terrible service, judging by the comments, all this on a regular basis.

The review was translated from Russian using Google Translate. Show original Show translation
08.10.2019

Good afternoon!

Christina, sorry that happened.

We really did not receive a commission from partners for your order.
We hope that the advice that the manager gave in circulation will help to avoid a repeat of the situation in the future.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.10.2019

Guys, the new stage of increased cashback, my previous order from 09/20/19 on the iPhone 11 is still without cashback and an explanation of m.video. These "friends" haven’t hung noodles yet, they just smile by correspondence

The review was translated from Russian using Google Translate. Show original Show translation
06.10.2019

Good afternoon!

Checked the information. We see that the cashback for your purchase was not automatically credited ☹

To find out the cause of the loss, we filed a request with partners. Communication takes place through a special program. Waiting for an answer takes about 6 weeks. As soon as there is information, the manager will inform you. We are waiting together.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.10.2019

I always place an order according to the instructions - close all tabs, open letchops, go to Mvideo using the "Go to store" button, but the last orders are not counted, even kill. But here guys from the service of care, thank you always come to the rescue) Advice to everyone who is unhappy - read the conditions for obtaining a cashback in a store, for example, remove the cashback for purchases on credit, but this was in conditions, I did not see and was upset after the purchase. So friends, read the description before ordering something, and do not yell in the comments that everywhere is a hoax. Service is one of the cool cashback services, I write from the bottom of my heart. Thanks again guys from LetyShops support, you are the best)

The review was translated from Russian using Google Translate. Show original Show translation
04.10.2019

Good afternoon!

Dasha, thank you for the past 2 years, you are with us ❤
Good shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.10.2019

We didn’t accrue a cache back for a purchase. Judging by the reviews, my case is not the only one. Very unpleasant situation.

The review was translated from Russian using Google Translate. Show original Show translation
08.10.2019

Good afternoon!

The cashback for your purchase did not appear automatically. We contacted you in order to understand the situation in more detail. Unfortunately, we did not receive an answer. If possible, write to the manager in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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