Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
I'm waiting for cashback from 4.10.20 unhappy UAH 63 for a purchase at 1100, there is still an unconfirmed order, although I paid for the goods, did not go anywhere by links, all conditions are met. They also gave me some kind of guarantee for 180 UAH, I agreed, taking into account the fact that the cashback will return and, as it were, not such a sum ..... Thank you, at least the goods are intact, with all the checks and quickly delivered.
Good day!
Vika, partners need time to process and transfer data on order. We publish the waiting times on the store page . For your purchase, cashback must be credited before 12/04/2020 :)
Sincerely,
LetyShops team
There are no complaints about the store, but the cashback was taken and canceled referring to problems with ... chki! although the cache was hanging and then recalled.
Good day!
Sasha, partners did not pay the commission for the order, saying that the order is not registered with our service. Such a situation could occur if the purchase was made after switching from the mailing letter, there was a click on the advertising banner, and third-party extensions in the browser were active during the order.
Sincerely,
LetyShops team
Do not take from this store. Cashback has not been charged for a year. Instead of cashback, letishops, the bonus transferred 50% of the cashback value.
Dmitry, hello!
Cashback for your purchases was declined due to a violation of the store terms . For such orders, partners do not transfer commission.
We contacted you in the "Help" section, providing all the information, as well as crediting a part of the cashback with a bonus to support.
Please read the terms on the page when going to the store, because they are different for everyone.
Sincerely,
LetyShops team
Don't dig goods here !!! Look for an alternative because you won't get your cashback from Moyo.ua. Even if you have a pending status, it will soon turn into declined. In my case, the cashback was rejected based on information from the store. The reason for not accruing was that the cashback was transferred to another source. As you understand, this is not an isolated case from which it turns out that this is just a fraudulent scheme. From my own experience, I specially re-read the accrual rules and did everything according to the rules. (even the extensions connected everything except fly) But even the correct actions will not save you (((The result of the increased cashback was gone. For the item worth 2699 UAH, they paid only 100 UAH cashback. Well, thanks for that, but it's still a pity that the expectation and reality came out) I bought it specifically because of the increased cashback.
Hello Ksenia!
We are also sorry that the cashback for your purchase was not accrued, because we also did not receive a commission for it.
Partners have provided such a reason for non-accrual. We tried to support with a bonus from the service.
Sincerely,
LetyShops team
If you buy at Moyo, I advise you not to focus on cashback, let alone receive it. I bought a phone at Moyo, in fact, I decided to buy from them because of the increased cashback at that moment. A few weeks of waiting for a response from Moyo to the support team - and a verdict - there will be no cashback, something went wrong. (ps all other stores regularly take cashback into account) So there are no complaints about the store and its products.
Good day!
Andrey, we understand your emotions. We also want all cashback to be recorded, and you were happy with the work of the service.
Our request for a commission was denied. Alas, the partners do not provide a transcript with a specific reason. The factors that affect the accruals are:
- third-party browser extensions (for example, an ad blocker);
- violation of the conditions that are on the store page;
- clicking on another affiliate link (for example, from a mailing list).
Sincerely,
LetyShops team
I confirm! "Do not get fooled by the cashback from MOYO. This is a pure scam. It is not stupid to be credited, get ready to write to the support service and wait up to 8 weeks." I bought twice from Moyo and had problems with crediting twice
Good day!
Each situation described in the review is individual.
We see that an application has already been created for your order in your personal account to search for a cashback. We are waiting for information together.
Sincerely,
LetyShops team
I didn't want to make a purchase here, I thought into a foxtrot, but I saw an increased cashback of 9% and obviously after waiting for about 50 days the store squeezed, in fact, only from the courier I learned that they added a "gift", probably specially with the ordered goods, they cram a mobile operator's starter package for 1 hryvnia so that there was a reason to reject, wrote in support of Letishops partially returned the cashback and the standard unsubscribe "went to another link or bought with the help of a promotional code" in general, they are not playing a fair game, I will not buy from them anymore, there are no complaints about the product
Good day!
Cashback rejection occurs if partners do not pay commission for the order. The manager in the call described the possible reasons, since the specific factor that influenced the deviation is unknown to us.
We tried to support with a bonus from the company :)
Sincerely,
LetyShops team
I bought a new MacBook Pro 16 'and a Belkin adapter in addition to it. I already started to worry, and then there was a letter to the electronic device confirming the cashback. The coolest conclusion is no commission, I brought everything down to a penny, the money came 5 minutes after the withdrawal request. Bottom line: highly recommend. The minus that does not concern the order - when the flight was not in Ukraine, I used a Russian account, when I bought the laptop I found out what was already in Ukraine, I can not combine the accounts in any way. MOYO consultants are great, they advised on cashback.
Good day!
Thank you for sharing your experience of making purchases with cashback :)
We contacted you in the case to help with the merging of the accounts.
Sincerely,
LetyShops team
Don't buy from this store - they don't pay out large cashbacks. Even if you follow all the rules of the order. Made two orders in this store. For the total amount: 46257 UAH. cashback was supposed to be about UAH 1000. It was never paid, after the expiration of the enrollment period - the status "Rejected". I contacted the care service, handed over the receipts confirming the purchase. They said to wait up to 6 weeks, I'm still waiting .. The last review was not published on the site. Therefore, I am writing for the second time. Do not be fooled by this store - they give inaccurate advertising, promising cashback and not paying it, thereby misleading you. How to qualify this from a legal point of view - the law enforcement agencies must say. Just don’t buy from this store and there will be no problems. PS How the registration process went: the Google Chrome browser is installed on the computer, in this browser there is only one extension - LetyShops. From this browser, I went to the letyshops.com website in my account, then I found the Moyo.ua store, clicked "Go to the store", after that I checked that the LetyShops extension shows that "cashback is activated". I selected an item in the store, added it to my cart, and clicked checkout. Then, in exactly the same way, I made a second order. Cashback appeared in my personal LetyShops account immediately.
Good day!
Igor, after receiving your first comment, the manager contacted you to help.
Cashback deviated according to information from partners. We submitted a request to them to understand the situation in more detail. Waiting for a response may take about 8 weeks, since we do not cooperate with the store directly, but through an affiliate program. As soon as there is an answer, the manager will write an appeal.
Sincerely,
LetyShops team